Senior Program Manager Selling Partner Support
Senior Program Manager Selling Partner Support
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 104100 - 185000
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
As a Sr. Program Manager you will be responsible for identifying driving and tracking strategic initiatives that improve Selling partner experience contacting Amazon using various contact channels. You will collaborate with operations training product and software development teams both inside and outside Selling Partner Support; build collaborative relationships with these partners; and execute on our roadmap. You will provide regular program updates to senior management.
Key job responsibilities
Interact with stakeholders at multiple levels dynamically including business and product teams to define and deliver solutions.
Identify and analyze data to isolate issues develop solutions and prioritize opportunities for Selling Partner and Associate experience improvements.
Determine and implement effective Operations solutions quickly so as to not impede production.
Plan and manage multiple parallel projects.
Maximize resource utilization for the greater good of the organization.
Create maintain and disseminate project information to stakeholders and senior management.
Remain flexible to changing priorities and open to new ideas.
Be a role model across the wider org championing sellers needs and using data and technology to anticipate and exceed them.
About the team
Thirdparty sellers represent significant value to Amazons online retail customers and Selling Partner Support (SPSupport) drives success for these sellers through a combination of people processes and services. We drive crossfunctional initiatives to improve SP contact experience and operational efficiency to support these contacts.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Interact with stakeholders at multiple levels dynamically including business and product teams to define and deliver solutions.
Identify and analyze data to isolate issues develop solutions and prioritize opportunities for Selling Partner and Associate experience improvements.
Determine and implement effective Operations solutions quickly so as to not impede production.
Plan and manage multiple parallel projects.
Maximize resource utilization for the greater good of the organization.
Create maintain and disseminate project information to stakeholders and senior management.
Remain flexible to changing priorities and open to new ideas.
Be a role model across the wider org championing sellers needs and using data and technology to anticipate and exceed them.
About the team
Thirdparty sellers represent significant value to Amazons online retail customers and Selling Partner Support (SPSupport) drives success for these sellers through a combination of people processes and services. We drive crossfunctional initiatives to improve SP contact experience and operational efficiency to support these contacts.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
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