Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leadingedge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 16000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

I. Major Responsibilities:
1. Serves as the administrative authority responsible for the provision of quality nursing care and the smooth function of all nursing units on an assigned shift working collaboratively with physicians administrators and other patient care staff. Directs all bed management/flow activities.
2. Responsible for leading the bed management and appropriate efficient bed placement. Actively manages patient flow to ensure reduced boarding time in ED.
3. Responsible for monitoring the quality of nursing services. Receives reports throughout the shift.
4. Performs rounds throughout the shift to assure efficient patient flow and high quality safe patient care.
5. Addresses and resolves urgent concerns patient and family complaints occurring during the shift; and notifies the appropriate Nurse Manager as necessary.
6. Coordinates the smooth transition of operations upon shift changes. Receives reports from the offgoing Nurse Supervisor about patient and staffing concerns and provides a report to the oncoming Nurse supervisor.
7. Assures that proper staffing is in place. Coordinates efforts with the appropriate Nurse Managers to determine the optimal allocation of staff per shift on each unit. Reviews schedules receives employee calloffs replaces for absences for upcoming shifts etc.
8. Provides advice and counsel to nursing staff for emergencies and in medical management crisis and behavior management techniques.
9. Leads appropriate action in response to emergency situations. Coordinates with other functions such as engineering maintenance and security. Notifies Nursing Directors or Senior
10. Management in timely fashion when appropriate.
11. Maintains a current knowledge of trends and techniques in the field of nursing and specialized areas applicable to HealthAlliance Hospital.
12. Directs staff response to emergencies such as severe weather fire etc.
13. Notifies Nursing Managers of assigned staff learning needs.
14. Assists Nursing Managers in completing performance evaluations for nurses on assigned shift.
15. Addresses urgent employee issues and administers appropriate personnel action in the event of urgent employee discipline problems.
16. Interacts with the electronic staffing and scheduling system.
17. Utilizes the electronic solutions including the time and attendance system productivity reporting and acuity modules.
18. Coordinates the replenishment of supplies during the shift as necessary.
19. Participates in process improvement and system process improvement initiatives.
20. Functions as a resource to staff related to the electronic time and attendance system
21. Functions as a superuser for various systems including the electronic medical record.
22. Attends staff meetings and inservice programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books bulletin boards posted notices and reads and responds to e mails on a regular basis.

Standard Supervisor Level Responsibilities:
1. Supervises assigned personnel including performance evaluations scheduling orientation and training. Makes recommendations on employee hires transfers promotions salary changes discipline terminations and similar actions. Resolves grievances and other personnel problems within position responsibilities.
2. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
3. Provides effective direction guidance and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with systemwide initiatives.
4. Encourages and supports diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism respect tolerance civility and acceptance toward all employees patients and visitors.
5. Integrates diversity into departmental objectives such as hiring promotions training vendor selections etc.
6. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
7. Ensures compliance with regulatory agencies such as Joint Commission DPH etc. Develops and maintains procedures necessary to meet regulatory requirements.
8. Ensures that department complies with hospital established policies quality assurance programs safety and infection control policies and procedures.
9. Ensures adequate equipment and supplies for department.
10. Develops and maintains established departmental policies procedures and objectives.
11. Ensures compliance to all health and safety regulations and requirements.
12. Performs similar or related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Graduate of a recognized school of Nursing
2. Current Massachusetts Registered Nurse License

Preferred:
1. Bachelors degree in Nursing

Experience/Skill:
Required:
1. Minimum five 5 years of clinical nursing experience and demonstrated skill in a team leader role
2. Ability to supervise a nursing shift at a busy community hospital
3. Excellent knowledge of nursing practices and regulatory and legislative requirements
4. Good problem solving planning and organizing skills
5. Ability to use computerbased nurse scheduling systems and to use standard business office applications software such as MS Office.

Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Departmentspecific competencies including agespecific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
Working indoors

Frequently:
Sitting standing walking repetitive movements high stress level

Occasionally:
Pushing pulling twisting balancing bending kneeling reaching grasping
Carrying 10100 pounds
Pushing 010 pounds

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.