Field Service Specialist
Field Service Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position is a Field Service / Technical Support Specialist role that is responsible for the implementation service support and training of Automated Vision Inspection Systems for our clients in various manufacturing industries. The employees primary responsibility will be to ensure new system installations are performed successfully by applying and tuning system variables to the predefined scope requirements. This will require a handson application of strong mechanical electrical and PC knowledge and skills.
We give our team members the opportunity to continually learn and freely share all ideas with fellow team members. We have a fun working environment that helps people thrive grow and build on their experience and knowledge in the latest automation solutions for manufacturing.
Essential Functions:
- Primary technical lead for onsite installation repair and training for Automated Vision Inspection systems
- Follow thru on proper documentation and electronic backup of system media
- Produce timely and detailed service reports
- Comprehend dynamic customer requirements and ability to offer proper technical recommendations
- Collaborate with Project Management / Engineering Team on various aspects of business and continued business development
- Estimated Travel: Up to 50 travel may be required based on client and project needs
Knowledge Skills and Attributes:
- Knowledge of electrical control systems and ability to read control schematics
- Strong mechanical aptitude with ability to perform onsite fabrication
- PC / Windows 10 deployment and file management
- Application of validation methods ensuring system requirements are met
- Excellent communication skills
- Working knowledge of factorytype instrumentation (PLCs HMIs etc)
- Application of predeveloped / existing machine vision inspection algorithms
- Development of machine vision inspection algorithms (not required but a plus)
- Familiar with PLC and HMI deployment (not required but a plus)
- Ability to work flexible hours and to adapt to challenging work schedules
Minimum education and work experience required:
- Proven Field Service experience
- Technical Degree in Mechanical Electrical or Mechatronics Engineering (preferred) or 5 years of industry experience
- Proven history of troubleshooting testing repairing and servicing technical equipment
- Proven history of customer interaction and providing high level of customer service
An emerging provider of next generation technology solutions Applied Industrial Technologies has a growing automation footprint and expanding offering of motion control machine vision robotic and IIoT technologies plus related valueadded industrial expertise.
Founded in 1923 Applied Industrial Technologies (NYSE: AIT) is a leading valueadded distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multichannel capabilities that provide choice convenience and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry gender sexual orientation gender identity age disability protected veteran status marital status medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability please send an email to or call to let us know the nature of your request.
Required Experience:
Unclear Seniority
Employment Type
Full Time
