Lead Maintenance Technician
Job Description
Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring wellmaintained highquality communities. The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance repair groundskeeping and other interior and exterior duties under the supervision of the Maintenance Supervisor. This position is responsible for responding to resident service requests troubleshooting maintenance issues and upholding safety standards all while fostering a positive living environment. With a strong focus on craftsmanship and problemsolving the Maintenance Technician is instrumental in helping Arcan deliver superior customer service. If you are seeking an opportunity to grow within a dynamic organization while making a meaningful impact we encourage you to apply.
About Arcan Capital
Founded in 2016 Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employeesand plans to expand this yearyou will be an integral part of our success ensuring a seamless leasing experience and contributing to our engaging company culture.At Arcan Capital we believe in fostering a collaborative engaging and servicedriven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.
Key Responsibilities
- Prepares Market Ready apartments which may include painting carpet repairs cleaning general repairs housekeeping duties and any necessary duties to provide our residents with that quality move in experience.
- Perform routine interior and exterior community maintenance as scheduled and requested; may include painting snow/ice removal gutter cleaning replacing filters working with trash compactor etc.
- Perform routine maintenance and repair on community equipment to include plumbing light bulb replacement A/C maintenance electrical carpentry and mechanical repair.
- Respond to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.
- Reports any maintenance concerns on vacant units models common areas as well as equipment malfunctions breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.
- Maintain resident privacy and receive proper authority prior to entering resident apartments.
- Ensure that all maintenance items are kept in a safe area to prevent injuries to residents associates and visitors.
- Delivers superior customer service and always represents the company in a professional manner
- Attend inservice training and education sessions as assigned.
- Work with vendors as instructed such vendors for landscaping painting asphalt etc.
- Knowledgeable of state local and federal fair housing laws and must follow all safety/OSHA requirements.
Qualifications & Skills
- Must be at least 18 years old.
- Advanced knowledge of HVAC plumbing electrical carpentry and mechanical systems.
- Strong customer service skills with a passion for assisting residents.
- Excellent communication problemsolving and interpersonal abilities.
- Ability to multitask prioritize and work efficiently in a fastpaced environment.
- Detailoriented with strong organizational and time management skills.
- Willingness to work a flexible schedule including oncall hours weekends and holidays.
Education & Experience (Preferred but Not Required)
- 3years of prior maintenance experience.
- HVAC EPA and/or CPO certifications are preferred.
- A valid drivers license and reliable transportation may be required depending on property needs.
- High school diploma or equivalent is required.
Why Join Arcan Capital
- Supportive and peoplefocused cultureWe believe in fostering longterm relationships with our employees and residents.
- Opportunities for growthWe invest in our team members and offer career development opportunities.
- Competitive compensation & benefits including medical dental vision two weeks paid vacation5 days of PTO/Sick leave matching 401k program and more!
If youre ready to bring your customer service expertise and people skills to a dynamic real estate environment we encourage you to apply today! Required Experience:
Manager