Responsible for overall coordination on REMI merchant enrolment and drive service SLAs with partners Responsible for ensuring seamless Merchant enrolment namely: o Coordination for Merchant enrollment and merchant code creation on card management system lending system and partner portal o Drive service partner SLAs related to merchant onboarding and merchant training. Maintain and develop procedures and manuals related to merchant onboarding Ensure designed operations flow are in compliance with internal guidelines organization standards and local regulations
Required Qualifications and Experience
Have hands on experience in the online loans businesses with similar skill set requirements
Experience of managing distribution leading large/ medium sized teams and handling multiple regions/ geographies will be considered as strong strengths
Should have minimum 34 years of experience in a leadership/ national role and demonstrated excellent track record in Business. At least 2 years of Digital Grid experience in the overall experience is preferred
Have strong interpersonal skills ability to communicate and manage well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
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