Senior Manager Web Programs Operations
Senior Manager Web Programs Operations
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Job Description
Who we are
Were a leading global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust an abstract idea to work. Thats digital trust for the real world.
Job summary
We are seeking a dynamic leader to join our Web Experience team to oversee web projects while implementing operational efficiencies and prioritization frameworks to help set the team for scale. As Senior Manager Web Programs and Operations you will be responsible for the planning and of key web initiatives as well as manage daytoday operations and production for our global publicfacing websites. You have team management experience and can comfortably drive your own projects while leading a team of talented web programs and operations specialists to ensure a seamless and effective online experience.
You are an organized web marketing professional who can drive a long term vision of what to aspire to but also recognizes the realities of day to day work. You are able to manage your own projects in a timely manner and execute with a high attention to detail while comfortably prioritizing to meet deadlines in a function that manages a high volume of work. As an experienced web leader you can comfortably work with internal and external partners and are able to present your work to stakeholders and explain your rationale.
This is a remote position that reports into to the Senior Director Web Experience and Design and is part of the larger Corporate Marketing function.
What you will do
- Lead develop and enable a team of talented Web Programs and Operations specialists and producers.
- Plan prioritize manage and execute global web initiatives to support business objectives.
- Work within the Web Experience team partnering with experience design and development and peers across brand design content and SEO and ecommerce to deliver a worldclass web experience.
- Collaborate with global teams and localization specialists to efficiently manage the website in a robust set of languages.
- Partner with product and solution marketing content and design teams to launch new campaigns solution hub pages and while contributing innovative ideas to drive engagement and purchase intent.
- Work closely with Web development and IT to maintain technical infrastructure resolve complex issues and ensure seamless integrations within the broader marketing stack.
- Establish and maintain governance processesincluding project management content management version control and brand/regulatory compliance.
- Ensure site reliability security and adherence to data protection regulations (e.g. GDPR).
- Provide regular performance reports to marketing leadership recommending optimization strategies as needed.
- Stay uptodate with industry trends best practices and emerging web technologies to enhance the overall brand experience and keep our digital presence at the forefront of innovation.
- Proactively contribute to project discussions and brainstorming sessions bringing fresh and innovative ideas to the table.
What you will have
- Proven experience with over 10 years working on web programs with progressive experience in project management digital marketing or related fields.
- Leadership experience 3 years in a management role overseeing teams of four or more.
- Proven track record working on largescale B2B SaaS marketing websites.
- Expertise in endtoend web project management.
- Handson experience and expert level understanding of Adobe Experience Manager.
- Solid understanding of web development processes content strategy CMS platforms SEO best practices site performance optimization accessibility standards and UX design principles.
- Familiarity with analytics tools (Adobe Analytics) and A/B testing frameworks.
- Expert understanding of localization frameworks and processes to support a global website.
- Demonstrated success juggling multiple projects in a fastpaced environment while meeting deadlines.
- Strong communication and collaboration skills; able to work seamlessly with stakeholders to achieve shared goals.
- Excellent written and oral communication abilities.
- Fearless enthusiastic and relentless attention to detail.
Nice to have
- Knowledge of web technologies and languages (HTML JavaScript CSS React) is a plus.
- Familiar with industrystandard Adobe Creative Suite Figma PowerPoint.
- Experience with Asana is a plus.
- Bachelor degree in Marketing Communications Computer Science Business or a similar discipline.
- Will accept any suitable combination of education experience or training.
Benefits
- Generous time off policies
- Top shelf benefits
- Education wellness and lifestyle support
DigiCert offers a competitive benefits package for all of our fulltime employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply.
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Required Experience:
Senior Manager
Employment Type
Full Time
