Night Audit - Competitive Pay
Night Audit - Competitive Pay
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position is based in Orlando Florida.
The Marriott Orlando Downtown Hotel in Orlando FL is searching for a Night Audit to join our team. Located in the Creative Village in downtown Orlando the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great fullservice Marriott Hotel has 15 meeting rooms with 15992 sq. ft of space an onsite Starbucks Shade Bar and Grill Fitness Center and Outdoor Pool.
Duties & Functions:
Night Audit Responsibilities:
- Complete endofday activities including posting charges to accounts running night audit backup and roll the date.
- Audit balance post and report on front desk rooms and all food and beverage outlets cash and credit operations
- Process all payment types such as room charges cash checks debit or credit.
- Process adjustment vouchers paidouts correction vouchers and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency.
- Run the night audit final after ensuring all revenue is in balance
- Handle all unusual and/or emergency situations in accordance with the property procedures. Notify the General Manager of any unusual incidents or emergencies which occurred during the shift.
- Coordinate with other departments (i.e. Security Housekeeping) to ensure quality service is provided to all guests.
Front Desk Responsibilities:
- Responsible for counting the cash drawer upon start and end of shift.
- Checks Front Desk log book for any special requests problems etc.
- Greet and welcome all guests approaching the Front Desk in accordance with Marriott Brand standards.
- Handle checkins and checkouts in a friendly efficient and courteous manner.
- Approach all encounters with guests and associates in a friendly serviceoriented manner.
- Proactively recommend hotel services facilities and provide hours of operation upon checkin
- Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow associates.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Handles guest checkins and checkouts throughout shift
- Use proper twoway radio etiquette at all times when communicating with other associates.
- Communicates all important information to following shift to ensure a smooth transition.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Follow all cash handling and credit policies.
- Be aware of all rates packages and special promotions as listed in the Log Book.
- Completes all end of shift closing procedures and ensures that the cash drop is completed.
Work Environment / Physical Demands:
- Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance
- Stand sit or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees including bending twisting pulling and stooping.
Work Location:
Marriott Orlando Downtown Hotel 400 West Livingston Street Orlando FL. 32801
The Marriott Orlando Downtown Hotel is an Equal Opportunity Employer
Employment Type
Full-Time
