ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- DME application and removal. Responsible for ordering and restocking DME items as well as clinical supplies. Orders and fits custom orthotics per providers orders.
- Fit and apply splints and braces (DME) as requested by provider.
- Measure order and fit custom osteoarthritis braces.
- Instruct patients regarding brace care and the use of orthopedic appliances.
- Clean and stock the cast room and cast cart ordering supplies as needed.
- Clean and stock the DME room keeping an accurate inventory of all products and appliances ordering when necessary to keep inventory at constant levels in both offices.
- Document all activity in patients chart and bill accordingly.
- Order and maintain all overthecounter supplies.
- Maintain all crash carts for 2nd and 3rd floor along with the defibulator machine and oxygen.
- Meet with clinical supply representatives periodically to ensure best vendor pricing.
- Answer patient calls emails or messages left by patients regarding care or appliances.
- DME authorizations.
- Responsible for scanning and attaching any documents or forms related to DME order.
- Performs related work as required and other projects and duties as assigned by management
- Dispensing work comp medications.
- Maintains strictest confidentiality in accordance with HIPAA compliance
QUALIFICATIONS:
Education: College or comparable work experience
SKILLS:
- Medical Terminology.
- Basic typing and keyboarding skills.
- Strong organizational and interpersonal skills.
- Experience with customer service.
- Familiarity with computers and other office equipment.
- Ability to maintain confidentiality of sensitive information.
- Ability to prioritize responsibilities.
- Must be able to act calmly and effectively in busy or stressful situations.
- Knowledge of insurance plans and procedures.
- Requires adherence to all policies and procedures including standards for safety attendance punctuality and personal appearance.
- Must be able to establish and maintain effective working relationships with managers and peers.
PHYSICAL REQUIREMENTS:
- Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending reaching and repetitive hand movements standing walking squatting and sitting.
Required Experience:
IC