Customers Service Representative
Customers Service Representative
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Job Description
- Professional telecommunications etiquette when on the phone and sending emails
- Assisting with sales of programming and customer memberships
- Troubleshooting customer questions and inquiries regarding their program of interest
- Understanding and proper use of our Point of Sales and scheduling systems (DASH and EZ Facility)
- General facility upkeep and minor maintenance
- Proper food & beverage handling product knowledge serving and performing accurate transactions
- Managing caf appearance with stocking facing and rotation of inventory
- Performing proper cash handling and credit/debit transactions
- Steady transportation
- Undergo a background check
- Authorized to work in the United States
- Must be able to work week nights and/or weekends
- Team player and strives to be as proactive as possible
- Detailedoriented and able to multitask and manage time effectively
- Ability to build rapport with all customers & families who come into our facility
About Us
Lil Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada Lil Kickers has been a source of fun and individual growth for more thanparticipants over the past 20 years.
Our Philosophy
Using worldrenowned child development theories our curriculum is childcentered creative and comprehensive. By rewarding the childrens effort and not just the outcome we drive the will to try again and again and again. We believe an amazing onfield experience will keep children engaged and coming back for more.
Our Mission
To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to allstar soccer or simply just want to play.
Every Coach within Lil Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both ageappropriate and developmentally minded.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
