IT Systems Technical Specialist
IT Systems Technical Specialist
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$ 84229 - 136003
1 Vacancy
Job Description
Introduction
It is important that all experience be fullydocumented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY ANDACCURATELY may cause the candidate to be rejected.
PLEASE FILL OUT THEAPPLICATION COMPLETELY.
The application ispart of the examination process. Your answers will determineyoureligibility to participate in the next phase of the selection process.
Clearly describe yourqualifications in detail. Credit cannot be given for education trainingexperience knowledge skills and abilities that you fail to indicate.
Do not leave anyanswer spaces blank; if a question does not apply write N/A.
Although you mayattach a resume to further describe your qualification it does not substitutefor completing the application form. An incomplete application form may resultin disqualification. Do NOT write see resume in your work historyor responses to supplemental questions.
Failure to complywith these instructions may result in disqualification.
Read the JobAnnouncement carefully for specific filing instructions supplementalquestions and final filing dates.
GRADE
LOCATION OF POSITION
Maryland State Police
Information Technology Division
1201 Reisterstown Road
Pikesville MD 21208
Main Purpose of Job
POSITION DUTIES
Provide technicalsupport of OSFM RMS and other Maryland Department of State Police (MDSP)applications to include but not limited to:
- Maintain and monitor network and server operations;
- System configurations accounts creation assist with application updates test and install OS security patches and IOS updates on networking equipment;
- Troubleshoot Virtual and Physical Server and IT Infrastructure problems having to do with internet connectivity issues system outages and reported problems;
- Using logs and network tools to determine cause of network/server/application issues and take corrective action as needed to include repair and/or replacement of IT hardware;
- Integrate new services/hardware (installs and configurations) to MDSP Core network. Including running. termination and testing of network cabling;
- Manage software licenses MDSP domain and security certificates for server and network equipment;
- Perform system log reviews and evaluate as directed by policy and create appropriate recommendations;
- Review and ensure software/ firmware is being patched on all network hardware;
- Monitor the applications for security breaches identify and resolve security related events and follow established reporting procedures;
- Perform other duties as assigned by Supervisor or Command Staff
MINIMUM QUALIFICATIONS
Experience: Seven years of experience designing developing testing implementing and maintaining application communication database or operating systems software.
Notes:
1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science Computer Technology Management Information Systems or other information technologyrelated field to include coursework in application communication database or operating systems software technology for four years of the required experience.
2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing developing testing implementing and maintaining application communication database or operating systems software for four years of the required experience.
3.Candidates may substitute experience operating computer systems; or scheduling controlling input and output to process data on computer systems; or evaluating implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a yearforyear basisfor a high school education.
4. Candidates may substitute the possession of a Bachelors degree from an accredited college or university in Computer Science Computer Information Technology Management Information Systems or other information technologyrelated field to include coursework in application communication database or operating systems software technology and three years of experience designing developing testing implementing and maintaining application communication database or operating systems software for the required experience.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in theComputer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a yearforyear basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferencewill be given to applicants who possess the following preferred qualifications.It is important that you include clear and specific information on yourapplication regarding your qualifications.
- Two years of experience providing technical support installing/repairing/troubleshooting network equipment;
- Three years experience supporting and maintaining a Windows/Linux Server environment;
- Two years experience with testing and installing OS security patches and IOS updates on network equipment;
- Two years of experience performing system log reviews;
- One year of experience working with and/or setting up audio/visual equipment
LICENSES REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
In accordance withSection 2204(b)6 of the Public Safety Article candidates for position inthis classification may be subject to an initial drug screening and a completecriminal background investigation to include a polygraph examination beforepermanent appointment can be made. A criminal conviction may be grounds forrejection of the candidate.
SELECTION PROCESS
Only candidates who meetthe minimum qualifications will be considered for this classification.Therefore it is essential that you provide complete and accurate informationon your application. Successful candidates will be placed on the Eligible Listcategorized as BEST QUALIFIED BETTER QUALIFIED or QUALIFIED and remaineligible for consideration for at least one year from the date of examination.The list will be used by the hiring manager to select employees. The list willbe valid for one year.
EXAMINATION PROCESS
The examination willconsist of a rating of your education training and experience related to therequirements of the position. You may be required to complete a qualifications supplementor the rating may be based on your application. Report all experience andeducation that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
NOTE: Currentlyapplicants are limited to uploading one file. As a result it is strongly urgedthat those applying upload ALL required and additional documents (undergraduateand graduate transcripts resumes etc. as one file. If you are unable toapply online you may submit an application via mail. The Maryland State Application Form can befound online. Completed applications required documentation and any requiredaddendums may be mailed to:
Maryland State Police
Human Resources Division
1201 Reisterstown Road
Pikesville MD 21208
ATTN: Tiffany R. Hazel
For questions regarding this recruitmentcontact
It is the policy of the Maryland State Policeto comply with all applicable federal and state laws prohibiting employmentdiscrimination and to provide equal employment opportunity to all employees andapplicants for employment without regard to age ancestry color genderidentity and expression genetic information marital status mental orphysical disability national origin race religious affiliation belief oropinion sex sexual orientation or any other protected status.
TTY Users: call via Maryland Relay.
We thank our Veterans for their service toour country and encourage them to apply.
As an equal opportunity employer Maryland iscommitted to recruiting retaining and promoting employees who are reflectiveof the States diversity.
Bilingual applicants are encouraged to apply.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
