Imaging Field Service Engineer IV CTMR
Imaging Field Service Engineer IV CTMR
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$ 85102 - 221139
1 Vacancy
Job Description
Who We Are
At Agiliti we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences always seeking diverse backgrounds ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!
The Field Service Engineer IV maintains highquality medical imaging equipment for our customers including systems applications quality checks calibration operating system help software assistance technical support and issue troubleshooting.
What is in It for You
- The opportunity to make a real impact on patients lives.
- Comprehensive Benefits Package.
- Tuition Reimbursement.
- Up to a 3 match on your 401K.
- Make any day a pay day with Daily Pay.
What You Will Do in This Role
FIELD SUPPORT 75
- Troubleshoot highend medical imaging equipment.
- Establish and adhere to preventative maintenance schedules.
- Maintain customer service logs and internal service records.
- Solve issues with medical imaging applications electrical components computer hardware and software mechanical and hydraulic systems.
- Follow Health and Human Services Environment Health and Safety and/or all other applicable regulatory requirements.
- Perform service calibrations and quality assurance check for an entire imaging system as per the ISO13485 standards.
TECHNICAL SUPPORT 10
- Deliver technical support on highend medical imaging equipment online and or via telephone.
- Communicate daily with customers to ensure resolution and proper followup.
- Maintain system performance by performing system monitoring and evaluation and performance tuning; troubleshooting system hardware software networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
APPLICATIONS SUPPORT 5
- Interact regularly with radiologists technicians physicians and other medical professionals to keep abreast of new and existing imaging solutions issues and trends.
SOFTWARE SUPPORT 10
- Provide continuous uptime support for applications software issues associated with the Xray and Vascular modalities.
- Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing filming archiving networking and database administration.
- Prepare users by designing and conducting training programs providing software support and reference.
- Supply online and telephone support for Windows and Linux.
What You Will Need for This Role
- Minimum 15 years of highend medical imaging equipment maintenance and repair experience.
- High School Diploma or GED
- Must hold a current valid and unrestricted drivers license. Must have a safe driving record based on Agiliti policies.
- Basic computer skills; understanding of computer networks and equipment interaction.
- Willingness to work flexible hours including evenings weekends and holidays as well as emergency offhours as needed to support a 24/7 schedule.
- Willingness to travel periodically to support business needs.
- The ability to lift push and/or pull up to 75 pounds.
- The ability to often bend stoop twist climb crouch/squat kneel/crawl sit stand and walk for extended periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender identity sex sexual orientation national origin age physical or mental disability genetic information marital status status as a veteran military service or any other characteristic protected by applicable federal state or local civil rights laws addition Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agilitis investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations or provide proof of current vaccination status based on customer and/or company requirements. If vaccination is required Agiliti will provide specific directions and cover the expense at a participating clinic. Please note this includes the COVID19 vaccination.
Agiliti offers a robust suite of benefits for regular fulltime nonunion employees including: health insurance options for Medical Dental & Vision plans Short and LongTerm Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application please contact
Primary Job Location:
Alameda Health SystemAdditional Locations (if applicable):
Job Title:
Field Service Engineer IVCompany:
Agiliti
Location City:
OaklandLocation State:
CaliforniaPay Range for All Remote Positions:
$85102.77$221139.86This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location experience jobrelated knowledge skills and related factors. Dependent on the position offered shortterm and/or longterm incentives may be provided as part of the compensation. Applicants should apply via Agilitis internal or external career site.
Employment Type
Full-Time
