Service Advisor
Service Advisor
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$ 40000 - 100000
1 Vacancy
Job Description
SERPENTINI OF ORRVILLE is looking to add another Service advisor to our BOOMING service department!The right candidate will have some customer facing experience BUT NO EXPERIENCE AS A SERVICE ADVISOR IS PREFERRED! The daytoday duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
$40000 to $100000 or MORE!
Benefits
- Health dental and vision insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
Qualifications
- High school diploma or equivalent
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
