The Amazon Fresh S&Op Team handles the EndtoEnd planning for IN Fresh including providing volume forecasts flexible capacity solutions for instation and on road operations all yearround and enables the business to scale for seasonal peak demand and during sale events. We are looking for a talented S&Op program manager to lead IN Fresh planning and partner with various teams to drive success and Speed.
The ideal candidate is passionate leveraging data to provide actionable insights is focused on delivering consistent results and is experienced in driving in a crossfunctional environment with multiple stakeholders. They thrive in a fastpaced environment and making highvelocity decisions working with senior stakeholders across teams and geos relish working with large transactional volumes and are able to navigate highly complex and frequently ambiguous business context.
Key job responsibilities
Responsible for planning and coordination for Fresh sale events in partnership with S&OP OTR and UTR Capacity Planning and Channel teams. Be the single point of contact for IN fresh related planning and .
Partner with upstream teams to decide on peak strategy inputs get leadership signoffs on debate topics coordinate timelines across various stakeholders managing dependencies publish plans timely across teams and maintain a consistent and smooth information flow
Ensure sustained improvements in Peak planning processes by diving deep into root causes for deviations incorporating learnings from previous events driving completeness of learning actions
Drive reporting best practices including parity with NA and EU for peak events
Lead leadership and operational reviews in preparation for saleevents conduct daily reviews driving actions and reporting across teams during the events
Maintain regular communication with EU and NA S&OP and planning teams to leverage experience; utilize existing tools and help to drive development of tool improvements
Promote process improvement and standardization across the network
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
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