Delivery Centre Support Worker Early Help Fylde Wyre
Delivery Centre Support Worker Early Help Fylde Wyre
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Job Description
SalaryPer Annum Permanent Full Time 37 Hours Per Week Early Help Fylde & Wyre
International Sponsorship this role isnotopento international sponsorship
Delivery Centre Support Worker
We have an opportunity for a successful candidate to join our team in Fylde & Wyre as a Delivery Centre Support Worker which is a full time position 37 hours a week Monday to Friday 95pm with some planned weekend working on a rota basis) This is a permanent position.
Reporting to a relevant Senior Family Support Worker post holders will work in partnership with colleagues across their team assisting and undertaking tasks which support the safe and smooth day to day operation of Early Help Service centre delivery operations for children adults young people and family groups.
The position will be based in Burnley covering across various bases. Post holders will provide a front facing meet and greet service to all users of one or more nominated neighbourhood centre sites across their team area dealing with and signposting any general queries which arise as a result of service user selfreferrals.
Post holders will apply and undertake a variety of standardised procedures using associated tools and equipment to ensure that centre users participants and visitors are directed to the right activities and that their access needs are met. They will engage in recording appointments room and group bookings using IT systems for Early Help Service and other agreed multiagency partner delivery requirements.
Post holders will undertake directed tasks in relation to recording of service user information in regards their use of neighbourhood centre services. This will involve them updating information on the Early Help Service management information system. Post holders will use personal initiative to maintain an overview of the health and safety of the operating environment and take corrective action to address any issues which arise and/or seek guidance on this from their line manager.
Post holders will work in close cooperation with Neighbourhood Group Workers to create and manage the suitability of the environment in the Neighbourhood Centres for service users including responsive hygiene/cleanliness display information physical environment layout. Post holders may have some involvement in the maintenance of facility standards in conjunction with premises managers around basic testing risk assessment and review procedures and contractor liaison where necessary. From time to time and where appropriate post holders may also assist with supporting delivery sessions and services to ensure appropriate supervision/ratios are maintained and to support group participants with their participation needs as necessary.
Post holders will build positive relationships with service users within the confines of their contact with them and build mutual trust and respect. Supporting the service in the delivery and continuous improvement of early help services for children young people and families in line with the vision for Children and Families in Lancashire developed by the Children and Families Partnership Board which states; Children young people and their families are safe healthy and achieve their full potential To deliver this vision we have agreed some key outcomes:
- Vulnerable children and young people are safe from harm and build resilience.
- Children and young people achieve their full potential in education learning and future employment.
- Children and young people enjoy heathy lifestyles and know how to help others.
- Children young people and families have a voice in shaping the support they receive.
- Children and young people live in Lancashire where they can enjoy a good quality of life be happy and want to stay.
For more information about this opportunity please e mail Sharon LeeJohn
In return Lancashire County Council offers a range of benefits which can be found on LCC Vacancies website.
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
The post you are applying for is covered by theRehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013. If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a disclosure. Further information can be found on the Our Recruitment Process tab.
We reserve the right to close down a vacancy early before the closing date if we receive sufficient applications.
Job Description & Person Specification
Employment Type
Full-Time
