Role: Admissions Counselor
Department: Admissions
Location: South Extension 2 Delhi
Work Mode: 100 Work from Office
Why IIDE:
At IIDE we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education we offer competitive salaries and numerous opportunities for career development. Join us to be part of a dynamic team focused on shaping the future of digital marketing education and making a significant difference in students lives.
About the Role:
As the Admissions Counselor at South Extension 2 Delhi you will play a pivotal role in guiding students about IIDEs Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment revenue and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.
What Youll Do:
Lead Management & Conversion:
- Manage and convert leads for various digital marketing programs.
- Own the complete sales closing life cycle for assigned leads.
- Achieve weekly enrollment revenue and collection targets.
Counseling & Coordination:
- Provide detailed information and counseling to prospective learners via phone email and chat.
- Interview and coordinate admissions formalities for new joiners.
- Attend walkins and counsel potential learners on admissionsrelated queries.
- Follow up with prospective leads who have visited IIDE.
Fee Collection & Vendor Coordination:
- Assist students in the fee collection process.
- Coordinate with external vendors such as education loan providers for seamless admissions.
- Work with different departments to ensure a hasslefree admission process.
Sales Optimization & Reporting:
- Improve and maintain sales conversion rates.
- Generate referral sales and reactivate old/lost applications to meet batch targets.
- Maintain a revenue mindset optimize sales strategies for existing product mix and deliver on KPIs.
Requirements
Experience:
- 23 years of work experience in a similar role.
Skills:
- Outstanding communication (written and verbal) and presentation skills.
- Strong interpersonal skills and ability to build trust with potential learners.
- Excellent closure techniques and convincing skills.
- Ability to multitask and work effectively in highpressure fastpaced environments.
- Revenuefocused with a strong ability to think numerically and optimize sales strategies.
Traits:
- Hardworking dedicated and determined.
- Great listener and trustworthy individual.
- Must be residing in Delhi.
Expected Deliverables/KPIs:
- Meet weekly and monthly admissions targets.
- Generate referral sales as per targets.
- Reactivate old/lost applications to ensure batch target achievement.
- Improve and maintain sales conversion rates.