Engineering Manager of Managers Service Platform
Engineering Manager of Managers Service Platform
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1 Vacancy
Job Description
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
Service Platform enables Stripes engineers to build and ship products using efficient reliable service oriented architectures. This organization sits at the boundary between Infrastructure and Product where they engineer Stripes service frameworks standard userfacing API semantics async orchestration platforms developer tooling and mission critical product infrastructure (e.g. webhook fulfillment). Key priorities for this group include delivering an amazing internal developer experience enabling Stripes to effectively leverage Infrastructure platforms and driving systemic improvements to Stripes API availability.
What youll do
As an Engineering Manager of Managers within the Service Platform organization you will lead multiple teams collaborate with infrastructure and product engineering leaders and advance Stripes architecture. You will operate some of the companys most critical services and you will collaborate with Stripes customers to improve their integrations to help make Stripe more reliable and performant.
Responsibilities
- Ensure the reliability and availability of tier0 services.
- Collaborate with highvisibility teams and their stakeholders to support key engineering initiatives.
- Provide handson technical leadership (architecture/design vision/direction/requirements setting and incident response processes) for your reports.
- Understand user needs and pain points to prioritize the right engineering work at the right time to enable product engineers to ship new features quickly and reliably.
- Work with leaders across the company to drive improvements to Stripes architecture.
- Lead and manage processes to help infra teams do their best work and interface effectively with the rest of Stripe.
- Manage and grow a team of engineers and engineering leaders including line managers to deliver high business impact projects on schedule with highquality.
- Partners with our recruiting team to attract and hire top talent and define the overall hiring strategies for your team.
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply.
Minimum requirements
- 2 years of experience being a manager of managers (leading managers and senior ICs) of teams of at least 25 people.
- 3 years of experience managing teams that ship and operate critical distributed system infrastructure.
- Led staff or principal engineers with a track record of driving alignment between highly technical collaborators on architectural or strategic decisions.
- Managed effective incident response processes and oncall rotations.
- Managed engineering teams working on API design abstractions frameworks or client libraries (e.g. building internal or external developer products).
- Effectively managed demanding/conflicting stakeholder and partner relationships.
- Experience driving business and product success in a highly crossfunctional organization with a high level of autonomy and responsibility.
- Successfully built a team defined its mission and executed on its goals. Experience recruiting mentoring and retaining great people that fulfill this mission.
- Worked effectively crossfunctionally and are able to think rigorously communicate effectively and make or coordinate hard decisions and tradeoffs.
- Encourages a healthy work environment thats both challenging and supportive.
Preferred qualifications
- 5 years of management experience including 3 years of being a manager of managers.
- Strong written and verbal communication skills for different audiences (leadership users companywide).
- Experience changing culture across large organizations.
- Experience with a variety of common infrastructure platforms (databases logging event streams metrics caching etc).
- Experience building products using static (Java) and dynamically (Ruby) typed programming languages.
- Experience leading partially remote teams and colocated teams in distant geos (Europe India).
- Experience developing with and contributing to open source framework ecosystems.
- Experience developing sustainable inhouse framework and abstraction ecosystems in large engineering organizations.
- Experience with asynchronous programming models and asynchronous orchestration infrastructure.
- Experience with high leverage ORM/ODM abstractions for databases.
- Experience with rich codegen platforms.
Required Experience:
Manager
Employment Type
Full Time
