About Us:
Sasha Bruce Youthwork (SBY) is the leading provider of homeless youth services in the
DC Region. Through the holistic integration of its Pillars of Opportunity Sasha Bruce is
able to provide safe homes life skills and workforce development to meet the unique
needs of homeless youth. For more than 50 years Sasha Bruce has implemented
innovative interventions aimed at ending youth homelessness in the DC region. Today
the programs in DC and Prince Georges County MD reach over 6500 runaway
homeless abused and neglected youth and their families.
This is a great opportunity to work with a focused missionoriented organization that has
a kind and caring work environment and makes a difference in our community every day.
In addition to competitive pay we offer health dental and vision benefits life insurance
12 paid holidays vacation sick and maternity/paternity leave and a 403(B) plan.
Job Summary:
Sasha Bruce Youthwork (SBY) is seeking a Director of Operations to serve as a strategic
partner to the senior leadership team ensuring operational excellence organizational
efficiency and crossfunctional collaboration. This role is critical in overseeing
operational management strategic planning and process improvements to support the
organizations mission of empowering youth and families.
The Director of Operations will be responsible for leading key organizational initiatives
managing facilities and IT infrastructure optimizing administrative processes and
ensuring compliance with safety and regulatory requirements. The ideal candidate will be
a highly organized proactive leader with strong project management and problem
solving skills.
Duties and Responsibilities:
Strategic Leadership & Organizational Management
- Act as a trusted advisor to the Executive Director ensuring smooth of strategic initiatives and organizational priorities.
- Lead crossfunctional collaboration across departments to drive efficiency and operational effectiveness.
- Oversee policy development process improvements and administrative procedures to enhance organizational performance.
- Manage special projects and provide strategic support to executive leadership.
Operations Management
- Oversee facilities management for multiple locations ensuring buildings are maintained secure and operational.
- Ensure compliance with health safety and environmental regulations across all sites.
- Manage vendor and contractor relationships for building services including cleaning landscaping and repairs.
- Implement an effective system for facility maintenance working with outsourced management companies to address maintenance issues promptly.
- Conduct regular inspections to ensure all facilities remain in compliance with codes licenses and permits.
- Guide and assist in procurement of equipment supplies and furniture ensuring costeffective purchasing.
- Oversee fleet management ensuring proper vehicle maintenance and staff training on safety policies.
Technology & IT Oversight
- Partner with the thirdparty IT service provider to evaluate and enhance the agencys IT infrastructure for security and efficiency.
- Ensure timely technical support to maintain smooth operations.
- Identify opportunities for digital transformation and process automation to streamline workflows.
- Oversee technology for the agency
Administrative & Staff Support
- Develop systems to reduce administrative burdens on staff particularly those providing direct services.
- Act as a liaison between departments fostering collaboration and alignment across teams.
Qualifications:
- Bachelors degree in accounting finance business or related discipline a plus
- 8 years of related experience with a minimum of 3 years experience in a leadership or management role preferably in a nonprofit setting.
- Exceptional financial analysis and problemsolving skills.
- Demonstrated proficiency in using a personal computer including knowledge and skill in the use of the Windows operating system and pertinent software applications such as:
o Microsoft Excel
o Microsoft Word
o Adobe
- Excellent written verbal and customer service skills communication skills
- Ability to work effectively and efficiently in a fastpaced environment adept at efficient multitasking while maintaining a highquality work product.
- Proven experience managing facilities IT services vendor contracts and compliance regulations.
- Excellent communication skills both written and verbal with the ability to present data
- Ability to develop and implement systems to improve efficiency and operational effectiveness.
- Strong leadership skills with experience managing and developing teams.
- Strong leadership project management and problemsolving skills
- Strategic thinker with a passion for the mission and values of the organization.
- Ability to work collaboratively across departments and with external stakeholders.
- Detailoriented with the ability to balance multiple priorities and meet deadlines in a fastpaced environment
- Committed to ending youth homelessness racial inequity exclusion and issues central to Sasha Bruce Youthworks mission
Sasha Bruce Youthwork Inc. is committed to creating a diverse environment and is
proud to be an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race color religion gender gender
identity or expression sexual orientation national origin genetics disability age or
veteran status. Sasha Bruce Youthwork Inc. is also committed to comply with all fair
employment practices regarding citizenship and immigration status.