Solutions Engineer Enterprise - EMEA
Solutions Engineer Enterprise - EMEA
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Job Description
Who we are
Kentik is the network observability company. Our platform is a musthave for the network front line whether digital business corporate IT or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan run and fix any network relying on our infinite granularity AIdriven insights and insanely fast search.
Kentik makes sense of network cloud host and container flow Internet routing performance tests and network metrics. We show network pros what they need to know about their network performance health and security to make their businesscritical services shine. Networks power the worlds most valuable companies and those companies trust Kentik. Market leaders like IBM Box and Zoom rely on Kentik for network observability. Visit us atkentik.comand follow us at@kentikinc.
What we do
Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This is an excellent opportunity to join one of Kentiks most important technical teams work with some of the best and brightest engineers in the industry and develop your skills within one of the most innovative companies in the networking space. Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers.
What youll do
- Manage all technical aspects of the sales process including product demonstration proof of value customer onboarding and feature requests
- Respond to RFIs RFPs and RFQs
- Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
- Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
- Conduct postsales engineering checkins (in collaboration with Customer Success) with customers to maintain high customer success rates share new features and product roadmap and help customers integrate with their own inhouse tools and systems
- Work in tandem with account team to meet or exceed monthly quarterly and annual booking objectives
- Attend trade shows conferences and meetups
- Travel to customers in designated territory
What youll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100 of the qualifications. We encourage you to apply if you meet most of the criteria even if you dont match all of the qualifications your skills and experience could be valuable in this role!
- 5 years experience in a high tech sales/solutions engineering or systems/network engineering role
- Located in Europe strong preference for candidates located in the UK Germany or France
- Fluent in English and French
- Experience managing networking equipment cloud environments and linux servers
- Knowledge of network and application protocols (e.g. DNS BGP Netflow TCP/IP HTTP) and their use for infrastructure design and operations
- Strong understanding of monitoring observability analysis and performance monitoring
- Excellent verbal and written communication skills will be conducting technical conversations with prospects ranging from stafflevel engineers and architects to senior executives
- Understanding of Security and governance topics applicable to network infrastructure
- Expertise in deploying cloud networking
- Willingness to travel as needed
Nice to haves:
- Since this role will support customers across multiple countries candidates who are fluent in additional languages will have an advantage (i.e. German Italian Spanish)
- Previous work experience supporting architects network engineers and systems engineers from Tier 1 and 2 carrier or large Enterprise accounts
- Knowledge of one or more public cloud architectures (e.g. AWS GCP Azure)
- Background or product interest in security performance monitoring and/or infrastructure space
- Desire to specialize in Generative AI and Large Language Models
- Scripting proficiency in Python Bash Ansible Perl or similar coding expertise
- Basic database and/or SQL experience
- Familiarity with open source technologies such as Elastic Grafana and Prometheus
- Ability to use API calls as a tool for fast integration with 3rd party systems.
- Early member of a sales team at a hypergrowth startup
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization and in turn to broaden and enhance your career. Were very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract engage and retain talented individuals who will drive our business and wow our customers.
In addition to a great career opportunity Kentik offers stellar benefits for our employees which include:
- 100 of premiums are paid by company for health vision and dental coverage for you and your dependents
- Additionally an annual Health Reimbursement Account (HRA) of $3000 for an individual or $4500 for a family
- Paid family & medical leave
- Open PTO a quarterly Wellness Day and a minimum of 10 paid holidays
- 401(k) retirement account
- Home office reimbursement
- Stock options
Note: Benefits are as listed for all US fulltime employees. For compensation international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
Come work with us
The true meaning of Kentik is visibility. Were committed to making sure everyone feels empowered to use their voice has a sense of belonging and is represented at Kentik.
We dont look for individuals who fit the culture but those who will continue to add to the culture.
We encourage everyone to apply especially those individuals who are underrepresented in the industry: people of color LGBTQI community women individuals with disabilities (both seen and unseen) veterans and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process please reach out to
Come as you are!
You will be working at a fastgrowing wellfunded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youll take on were sure youll enjoy joining the Kentik team.
#liremote
Employment Type
Full Time
