EU CO OnRoad Services is looking for a Lead to support the upcoming expansion of the Debt Management workstream. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and have a real impact on Amazons cost savings.
The COORS Debt Management Lead will have the drive to meet quality targets and productivity expectations in line with the department goals and is prepared to take responsibility in processes analysis and improvement.
Key job responsibilities
Execute claim vetting insisting on the highest standards
Analyze evidences and anecdotes from different stakeholders and define appropriate next steps
Be an active player on daily escalations
Prepare and lead calls with external vendors
Identify root causes of deviations via causeandeffect analysis
Drive process improvements and develop team members ability to keep pace with our rapid growth while motivating others
About the team
Central Operations (CO) refers to an exciting approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning labor planning and last mile onroad delivery experience.
This is a chance to support a rapidly evolving part of AMZL taking the lead in developing a bestinclass operation to make effective realtime decisions to maximize customer and driver experience whilst on the road.
Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference CEFR)
Relevant experience working with the MS Office suite (Word Excel Outlook)
Relevant experience in an analytical tasks or projects working with data
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