Senior Account Manager
Senior Account Manager
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Responsive recruiter
Overview
The Senior Account Manager is responsible for cultivating and maintaining client relationships while ensuring the successful of events and projects (on time on budget on strategy). This role involves strategic planning project management and client consultation to drive client satisfaction project outcomes and account growth. This position is based in Austin Texas reporting to the Head of Business Development. Remote work may be considered with a preference for candidates willing to relocate.
Key Responsibilities
The Senior Account Manager is responsible for cultivating and maintaining client relationships while ensuring the successful of events and projects (on time on budget on strategy). This role involves strategic planning project management and client consultation to drive client satisfaction project outcomes and account growth. This position is based in Austin Texas reporting to the Head of Business Development. Remote work may be considered with a preference for candidates willing to relocate.
Key Responsibilities
Client Relationship Management
- Act as the primary client contact building strong relationships by understanding client goals and both managing and delivering on expectations.
- Lead the development and alignment of project creative briefs and strategies ensuring clarity across client and internal teams.
- Provide strategic consultation throughout the project lifecycle maintaining alignment with client objectives and brand vision.
- Monitor overall project and maintain consistent communication with clients regarding progress feedback and solutions.
Project Management
- Develop and manage preliminary project timelines budgets and resourcing plan ensuring ontime delivery while meeting quality and strategic objectives.
- Provide oversight of internal teams across creative production and operations to ensure seamless project .
- Maintain accountability for scope changes aligning deliverables to the project brief and budget adjustments.
Proposal Development and Business Growth
- Lead (and project manage) proposal development including approach alignment pricing strategies and budget management ensuring a successful pitch.
- (Know how to) Spot opportunities that will enhance our value (leading to incremental business) and act on them.
Budget and Risk Management
- Oversee project budgets partnering with producers to maintain profitability and adapt as project scopes evolve.
- Identify potential risks and proactively implement mitigation strategies.
- Act as the escalation point for project challenges facilitating resolution and ensuring client and team satisfaction.
Performance Monitoring and Reporting
- Define with input from Client KPIs and ensure tracking exists for each project.
- Analyze and present postevent performance reports offering insights and recommendations for improvement.
- Collaborate with marketing to capture and promote program highlights for agency use.
Team Collaboration
- Foster crossfunctional collaboration and health of team with internal colleagues on project goals and deliverables
- Share knowledge of client industry trends competitive landscapes and organizational structures to inform team strategies.
- Promote a positive working environment and uphold the agencys values.
Professional Representation
- Represent RED VELVET at client meetings events and industry engagements with professionalism and alignment to RED VELVETs brand identity.
- Stay updated on industry trends and emerging technologies to enhance service offerings and agency reputation.
Qualifications for the Role:
- 7 years of account management experience in events experiential marketing or related industries.
- Strong organizational skills with a proven ability to manage multiple projects simultaneously.
- Exceptional interpersonal and communication skills including written and verbal.
- Experience in project budgeting risk management and strategic planning.
- Proficiency in leveraging technology to support project delivery and team collaboration.
Critical Skills Needed for the Role:
- Demonstrates success in presenting ideas and commanding attention most especially in highstakes settings.
- Advanced and actionoriented proactive approach to problemsolving
- Can deftly adapt in dynamic situations.
- A natural collaborator and overcommunicator with a clear and transparent style.
- Strong composure and professionalism in challenging situations.
- Passionate about representing RED VELVET and embodying its values in all interactions.
Thank you for your interest in RED VELVET! If youve made it this far and are excited about this opportunity please apply and complete the questionnaire!
Our interview process is designed to be thorough yet engaging. It typically includes an initial review of your application and portfolio followed by interviews with key members of our team to ensure the best fit for both you and us. While we appreciate your interest we kindly request no phone calls please. We will reach out to candidates who qualify for the first round of interviews.
Thank you again for considering RED VELVET were excited to learn more about you!
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties responsibilities and qualifications required of associates assigned to this job.
RED VELVET is an Equal Opportunity Employer.
Flexible work from home options available.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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