Supply Chain Service Executive

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31000 people throughout Europe. In the UK Mller develops manufactures and markets a wide range of branded and private label dairy products made with milk from 1300 farmers in Britain.Mller is ranked within the top 20 in The Grocers Top 100 list of Britains Biggest Brands and is picked from shelves millions of times each year. Mller UK & Ireland includes:

Mller Milk & Ingredients which aims to be Britains private label dairy leader and produces branded and private label fresh milk cream butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Mller Yogurt & Dessertswhich is the UKs leading yogurt manufacturer which aims to create millions more Mller moments for its consumers. It is responsible for major brands like Mller Corner Mllerlight Mller Bliss Mller Rice FRijj and Mller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated state of the art yogurt facility.

It takes a lot of talent and skilful organisation to support the UKs leading dairy brand. The Mller Milk and Ingredients (MMI) network of dairies and depots is supported by key business functions to ensure our completive advantage.

Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment drive and enthusiasm we offer our employees numerous benefits as part of your employment including: Competitive salary Contributory pension plan Life Assurance Employee Assistance Programme Flexible benefits programme In addition our employees have access to a Rewards Benefits Programme giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for a Supply Chain Executive to join our friendly Supply Chain Team based in East Kilbride. We are looking for an experienced individual to provide best in class supply chain service to MMI customersmanaging order transactions and relevant customer and internal reporting identifying and actioning on key improvement servicerelated areas. You will work closely with the Customer Supply Chain Partners and Commercial colleagues to support our internal stakeholders relevant to MMI customers.

Please note that this is a FixedTerm Contract for 12 months.

The rotational shift pattern ranges are 6am2pm 7am3pm 8am4pm 9am5pm 5 over 7 days.

Supply Chain Executive key responsibilities will include:
Support the provision of a level of service to the customer relevant to the contractual service level commitments and expectations of the agreements in place.
Carry out service related tasks and communications with customers including service level reporting issue resolution and event planning (e.g. Christmas peak Easter Promotions).
Execute all service level related reporting (internal/external) for allocated customers acting proactively on any negative trends and seeking resolution.
Maintain Customer Data files to support up to date customer information (e.g. contact details ordering arrangements) relevant to the supply chain activities of MMI to support the wider internal teams communicating any relevant changes (e.g. new stores / SKU changes) to the wider business and managing the business change accordingly.
Customer order management (AS400/SAP); new and ongoing customer setup. Daily audit ensuring order are in on time and aligned to the volume expectations as well as expected delivery points highlighting any issue internally and with relevant customers to resolve accordingly.
Support and represent Customer operations team with attendance at relevant internal meetings cross functional teams relating to daily service and provide subsequent coverage post meeting.

Supply Chain Executive key skills & experience:
Product supply chain experience good understanding of internal and external supply chains for product supply to retailers within FMCG.
Good Excel Skills SAP & AS400 /COGNOS experience preferred
Demonstratable excellent Customer Service skills
Excellent communication skills
Problem Solving skills Numerate / organised / ability to juggle prioritise and meet tight deadlines

The Process:
If you have the skills and experience in the above areas and would like to be considered for the role of Supply Chain Service Executive please apply at www.mullercareers #LIMB1

Contact Details:

F.A.O. UK Recruitment Mller UK & Ireland Shrewsbury Road Market Drayton Shropshire TF9 3SQ