Client Service Representative Hybrid
Client Service Representative Hybrid
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Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Corporate Issuer business involves the processing and distribution of proxy materials to investors in equity securities and mutual funds as well as the facilitation of related vote processing. Corporate Issuer business also provides the distribution of regulatory reports and corporate action/reorganization event information that help the clients meet their regulatory compliance needs.
In addition Broadridge provides financial information distribution and transaction reporting services to both financial institutions and securities Issuers. Provide support to Card Creation team on new cards changes and uploads. Custom Product Solutions Team involves in creating auto or manual Proxy card Notice and Beneficial Voting Instruction Forms and upload into mainframe for printing and distribution services. The ideal candidate will be working on our Client Facing team managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database. Candidates should be experienced working in a highpressure highvolume environment where accuracy is paramount.
We are made up of high performing teams that meet in person and virtually to learn and collaborate as needed. This role is considered hybrid which means youll be assigned to a Broadridge office and given flexibility to work from home.
Responsibilities:
Responsible for creation of voting proxy documents and approval process using Adobe suite of software products
Candidate must be computer savvy and capable of learning new software applications with relative ease
Must have client service experience. Candidate will communicate directly with clients as well as internal departments
Must be comfortable working within a team while managing their own workload
Must maintain a high level of productivity quality and customer service standards while adhering to strict deadlines
Candidate must utilize great time management skills to handle extremely high seasonal volumes.
Qualifications:
Bachelors degree in business preferred
Minimum 2 years experience in a professional business environment
Strong client service background
Exceptional verbal and written communication skills
Strong business acumen
Excellent ability to understand the scope of each project prioritizes task and effectively manages time
Experience with Adobe products
Proficiency in Microsoft Excel Word and working knowledge of Outlook and Access
Hourly salary: $25 $31 per hour. Bonus Eligible.
Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Please visitwww.broadridgebenefitsfor more information on our comprehensive benefit offerings
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
