Automotive Service Advisor
Automotive Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AUTOMOTIVE SERVICE ADVISOR FOR THE ALL NEW FRIENDLY HONDA OF FAYETTEVILLE DEALERSHIP.
We are looking for dedicated service professionals to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fastpaced and professional workplace.
What We Offer
- Medical dental and vision
- 401K
- Paid vacation and sick time
- Paid uniforms
- High income potential
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms to technician as described by the customer
- Determine and recommend needed maintenance based on age mileage and vehicle history
- Prepare complete and accurate estimate for cost of Parts & Labor
- Establish followup time
- Monitor the progress of each vehicle throughout the day updating customers frequently
- Verify final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers
- Perform active delivery with customer
- Next day followup with customer
Qualifications
- Minimum 1year experience in a service advisory role
- Exceptional customer service & communication skills
- Positive attitude
- High volume mentality
- CSI focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
