Enterprise TeleStaff Manager Grade N32
Enterprise TeleStaff Manager Grade N32
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 108687 - 176054
1 Vacancy
Job Description
About the Position
The expected starting salary for this position is:$108687 $175479
WHO WE ARE
The Department of Finance is responsible for the financial administration of the County government including accounting and payroll debt and cash management tax billing and revenue collection economic and revenue forecasting and risk management.
WHO WE ARE LOOKING FOR
The Department of Finance (FIN) Timekeeping & Payroll Section seeks a highly skilled and experienced information technology professional with proven experience performing duties related to implementing configuring and maintaining UKG Pro Workforce Management in support of the Countys enterprise timekeeping and scheduling system.What Youll Be Doing
This is an expert level systems integrator and subject matter expert with commercial offthe shelf (COTS) expertise in UKG/industry related scheduling and time and attendance that will report to the Finance Timekeeping and Payroll Manager. The incumbent will be the primary point of contact for the County TeleStaff application with UKG coordinating internally with County Departments and externally with the vendor. The incumbent will participate in strategic planning for scheduling and timekeeping impacts for Enterprisewide enhancements. The incumbent will play an instrumental role supporting maintaining and pioneering technologies to ensure that the County is able to leverage all technical capabilities between scheduling and time and attendance between Finance and all using departments (Police Fire and Rescue Services and Correction and Rehabilitation) using the TeleStaff scheduling module of UKG. This includes the current upgrade to the new UKG product Pro Workforce Management that houses both the scheduling and time and attendance modules under one combined system. This software will be used for ensuring scheduling compliance for 4000 union members covered by FOP IAFF and MCGEO based on Federal State Local laws Personnel Regulations and Collective Bargaining Agreements. The position also requires a strong sense of ownership and accountability for work performed; the ability to organize prioritize and manage multiple projects; the ability to plan and lead meetings trainings and presentations.
Responsibilities of this expert position will include:
Oversee the TeleStaff program upgrade into one centralized system UKG Pro WFM
Create and maintain governing documentation for how TeleStaff decisions will be made for core functionality shared across all using departments as well as how individual TeleStaff Testing instances will be refreshed and data moved into the shared preproduction region and then into the shared Production instance.
Coordinate between TeleStaff using groups all core system configurations testing maintenance support and training
Coordinate updates with the Office of Labor Relations (OLR) related to scheduling impacts/improvements for collective bargaining
Coordinate updates with OLR/OHR related to labor law compliance
Manage the scheduling portions of the Kronos contract in coordination with the main contract administratorMinimum Qualifications
Experience: Six 6 years of professional experience in the information technology field with operational and functional experience in complex enterprisesized financial management systems including time and scheduling systems and developing highly customized software applications.
Education: Masters degree in information technology or a related field from an accredited college or university.
Equivalency: An equivalent combination of education and experience may be substituted.Preferred Criteria Interview Preferences
Interview preference will be extended to applicants who demonstrate:
1. Extensive experience and knowledge of the Windows Server operating system environment virtual machines and Software as a Service platform.
2. Extensive database administration experience along with developing custom reports with large datasets using SQL and stored procedures from multiple data sources.
3. Administration and maintenance of largescale scheduling and time and attendance applications supporting a business unit.
4. Analysis and resolution of technical issues in the TeleStaff scheduling platform or other largescale scheduling systems.
5. Systemtosystem integration using Enterprise Service Bus or other integration tool related to enterprisewide scheduling and time and attendance systems.
6. Extensive software development experience with administering scheduling and time and attendance applications leveraging .NET Java Single Sign On technologies
encryption and Microsoft/Oracle SQL databases.
7. Experience in creating and adhering to IT governing structures to ensure that IT activities are built toward successfully achieving business objectives.
8. Experience in developing testing methodologies by leveraging technology with the use of automated testing tools.
9. Experience in developing process automation using Microsoft Power Automate or UiPath.
#DICE
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer committed to workforce diversity. Accordingly as it relates to employment opportunities the County will provide reasonable accommodations to applicants with disabilities in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference refer to the Careers webpage onHiring Preference.
All applicants will respond to a series of questions related to their education relevant experience knowledge skills and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a Lateral Transfer candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position you may be required to provide evidence that you possess the knowledge skills and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation the Countys Public Employees (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employmentand the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at19A12 of the County Code. Additional information about outside employment can be obtained from theEthics Commissionwebsite.
Required Experience:
Manager
Employment Type
Full-Time
