Senior Systems Engineer

Responsibilities:

• Maintain hardware and software for enterprise level Linux and Windows computing (both virtualized and physical systems) and coordinate all aspects of maintenance working with other members of the CyrusOne IT community as required to ensure availability.
• Develop and train team members
• Develop and maintain our Azure environment and Azure services. Propose new services where they meet a need. Propose and develop new technologies and workflows to better operate our environment.
• Provide technical support and serve as an escalation point to resolve system and/or application issues and monitor resolve and/or coordinate the resolution of escalated trouble tickets.
• Perform general server administration duties including installing configuring and testing servers applying appropriate service packs and hot fixes automating operational procedures performing maintenance of user accounts and system security policies creating and updating documentation creating and implementing monitoring systems implementing daily backup procedures and executing recovery procedures when necessary. This will include the physical installation of server storage and network equipment in construction datacenter and general office environments.
• Respond to emergencies or outages as needed; schedule maintenance when appropriate; recommend modifications to systems or services including upgrades additions or deletions and provide analysis and justification for recommendation which may include operational data feasibility technological motivations customer demand or need. The successful candidate will be part of an OnCall rotation.
• Develop and/or contribute to and review userrelated documentation on IT services support standards and security policies as developed by technical support staff; assist with the preparation and maintenance of documentation for system operations services policies and backup/recovery procedures.
• Serve as application administrator for a subset of the enterprise applications inventory providing installation upgrades troubleshooting and liaising with software vendors and stakeholders.
• Stay abreast of appropriate hardware and software news and features. Maintain and further knowledge of hardware and operating system deployment standards and best practices via selfdirected research and training.

Qualifications:

• 4 years of experience in systems administration or related field (data center environment preferred)
• Experience on Cloud Computing and Virtualization
• Ability to install Operating System on Servers and Devices
• Ability to manage project work and report results in a clear way
• Experience in managing storage environments implementing and managing NAS devices
• Hands on experience performing lifecycle management on servers and storage including install refresh decommissioning of hardware. Patching Operating Systems Applications and Firmware.
• Handson experience using one or more configuration management systems such as Salt Ansible Chef or Puppet and other supporting technologies such as Terraform and Packer.
• Experience using IT environment monitoring applications and protocols (Nagios SolarWinds LogicMonitor WMI/DCOM polling SNMP.
• Experience using backup products to produce high quality backups and restores (tar Netbackup Veeam).
• Working knowledge of migration integration and support of Microsoft O365 cloud services including but not limited to MFA AD Premium SSO email security center and others.
• Working knowledge of security vulnerability remediation.
• Proficiency with Scripting and automation (Powershell PowerCLI Python Batch Bash)
• Good Experience on Windows Server Admin AD DNS Group Policy
• Working knowledge on Microsoft SQL (Installation and user management
• Experience in troubleshooting common server applications such as DNS Mail package managers etc.
• Solid understanding of TCP/IP Networking and Cloud IT Security concepts. Understand DNS SSL/ TLS and how traffic on IP networks establishes endtoend security and trust. Install Renew and manage SSL Certificates on Windows and Linux.
• Excellent Troubleshooting Skills (Hardware OS)
• Work Experience in using iLO/DRAC/KVMoIP
• Experience provisioning Windows Linux Vmware ESXi servers on bare metal Vmware or Azure environments.
• Ability to work both independently and as part of a team
• Excellent time management communication project management decision making presentation and organizational skills

Education/Certifications:

• Associates degree in Computer or Information Science or related field; or equivalent work experience
• MCP MCSE MCSA Azure VMware or Linux certifications are a plus

Work Environment:

• General office and data center environment. May involve lifting (up to 60 lbs.. Exposure to a climatecontrolled environment for extended periods of time. On occasion installation of technology assets in a construction environment.
• Candidate will be part of an OnCall rotation.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne or to submit a resume.