IT Business Systems Analyst
IT Business Systems Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
The IT Business Systems Analyst plays a crucial role in connecting business needs with effective technology solutions. This individual will evaluate existing processes identify opportunities for improvement and propose system enhancements to optimize efficiency and effectiveness. They will provide application support collaborate with stakeholders to define requirements and ensure systems align with business and regulatory standards. This role requires strong analytical communication and project management skills to effectively translate business needs into technical solutions.
Responsibilities
- Provide application support including troubleshooting and issue resolution.
- Collaborate with business stakeholders to gather and translate requirements into system specifications.
- Conduct research and analysis to evaluate system capabilities and recommend optimizations.
- Design and document workflows processes and system enhancements.
- Perform application configuration tasks to align with business requirements.
- Liaise with developers vendors and IT teams to implement system changes.
- Conduct system and application testing including user acceptance testing.
- Perform periodic reviews of technical systems and business operations.
- Ensure systems and applications comply with organizational and regulatory standards.
- Implement and maintain application security measures including user access controls and data protection.
- Create and maintain comprehensive documentation including user manuals and training materials.
- Facilitate stakeholder meetings to promote collaboration.
- Act as a point of contact between application vendors and the organization.
- Coordinate and provide training to end users.
- Manage multiple projects without direct supervisory responsibilities.
- Handle travel and varied shifts including oncall duties as needed.
Qualifications
- Bachelors degree in information systems or a related field and four 4 years of progressive IT experience or an equivalent combination of education and experience.
- Preferred experience with systems applications and operational processes in the gaming and hospitality industry (e.g. CMS POS PMS ERP).
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Technical proficiency in software applications system configuration and security protocols.
- Knowledge of user access management data protection policies and application security best practices.
- Experience in process mapping workflow optimization and business analysis methodologies.
- Familiarity with project management practices and tools.
- Ability to adapt to evolving priorities and work independently or collaboratively.
- Must be able to obtain and maintain licensing through the appropriate gaming authority.
- Must have and maintain a valid drivers license.
Required Experience:
IC
Employment Type
Full-Time
