Field Supervisor
Field Supervisor
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Healthcare organizations use Getlabs to send mobile phlebotomists to patients homes and collect labs vitals and advanced diagnostics. By leveraging Getlabs partners can improve patient adherence and close gaps in care with sameday nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States Labcorp and Quest. Getlabs mission is to save lives by expanding access to diagnostics for everyone.
About the role:
We are currently seeking a fulltime Field Supervisor interested in joining a highgrowth stage startup. The mandate of the Field Supervisor is simple but challenging: assist our Operations Manager with the daytoday operations throughout the market and ensure our patients have the best experience possible.
The Field Supervisor oversees the quality of territories patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patients expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all we are seeking candidates who are selfstarters and are resourceful organized detailoriented communicative and friendly.
At Getlabs you will:
- Supervise a team of mobile phlebotomists in one or more geographical markets
- Assess work performance and perform appointment reviews for compliance quality and safety on a regular basis; accurately report all findings
- Administer disciplinary action as appropriate
- Interview and hire new mobile phlebotomists
- Effectively and efficiently onboard new hires
- Complete new hire and annual competency assessments for team
- Ensure accurate order and patient appointment recordkeeping
- Administer performance reviewsHandle employee concerns and grievances
- Review daily/weekly schedules for team and make schedule adjustments as needed; organize plan and assign work
- Plan and manage a budget
- Assist with daytoday customer service and managerlevel escalations including interactions with patients via inbound calls outbound calls emails and other communication platforms
- Review and approve team timecards and expenses
What we are looking for:
- At least 2 years of management experience in a leadership position is required
- Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT) American Society for Clinical Pathology (ASCP) or National Center for Competency Testing (NCCT)Indepth knowledge of phlebotomy duties responsibilities and techniques a plus!
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal (Google suite a plus)
- A disciplined worker who can work independently or in a team environment
- Reliable transportation and clean driving record
- Competency with Google applications and willingness to embrace new technology
- A proven ability to handle ambiguity in the absence of defined systems and processes
We have great benefits to make your life easier so you can focus on what youre best at:
- Competitive salary $66000/yr
- Valuable stock option plan
- Medical dental and vision insurance options
- Flexible and unlimited vacation
- A company with a huge vision a dynamic work environment and a team of talented ambitious and fun to workwith colleagues!
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or other protected classes.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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