Manager of Implementation
Manager of Implementation
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Job Description
The Opportunity
Homecare Homebase is searching for a Manager of Implementation who will help lead a team of trainers/consultants towards success.This leader will aid in our efforts to create a culture of excellence accountability and proven outcomes. This person will play a critical role in ensuring growth and development of our team members as well as meet the implementation expectations of our clients who purchase the bestinclass EMR solution Homecare Homebase.
The Challenge
At Homecare Homebase we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Manager of Implementation you will be responsible for developing and leading a group of trainers/consultants through projects for multisite locations across the United States.
You will be responsible for:
- Employee Utilization & Productivity:Optimize team member utilization and productivity through strategic planning and resource management.
- Performance Management:Oversee employee performance providing feedback and development opportunities to enhance skills and meet organizational goals.
- Client Satisfaction:Ensure high levels of client satisfaction by managing expectations addressing concerns and delivering successful implementations.
- Quality Improvement:Drive continuous quality improvement initiatives to enhance service delivery and operational efficiency.
- Process Development:Develop and refine processes to streamline implementation and improve team effectiveness.
- Attrition Management:Implement strategies to manage and reduce employee attrition fostering a stable and motivated workforce.
What Were Looking For
Homecare Homebases mission is to empower exceptional care for all the clients we serve.The Manager of Implementation supports this mission by providing leadership for the departments people processes and technologies as well as supporting our strategic company goals.
We are looking for a talented passionate individual who can demonstrate:
- Leadership abilities that will support the successful management growth and development of assigned direct reports within the implementation team.
- A commitment to developing and mentoring team members to achieve their full potential.
- Experience in driving employee engagement and creating a positive team culture.
- Strong communication skills to effectively liaise with clients project leaders and internal departments.
- A strategic mindset to streamline implementation processes focusing on employee productivity and quality improvement.
- Capability to manage multiple priorities and projects ensuring timely delivery and client satisfaction.
- Expertise in implementing best practices for Discovery Design Build Test Deploy and Adoption phases.
- on all business initiatives and goals for the implementation team.
- The ability to travel up to 50 to develop client relationships and conduct employee reviews.
Education and other requirements:
- Bachelors degree
- At least 35 years experience leading a team
- Current drivers license and ability to rent a vehicle
- Demonstrated ability to analyze and solve complex problems
- Medical/healthcare experience is a plus
What You Can Expect from Us
At Homecare Homebase we dont just help our clients succeed; we help our employees succeed. Competitive pay robust benefits and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
Flexibility. We value worklife balance because we know that happy employees create happy clients. Thats why Homecare Homebase offers both full and parttime career opportunities to fit lifes unique demands as well as the opportunity to work remotely for qualified candidates.
A company that gives back. Every year Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999 Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization from Intake to Discharge to achieve transformative results.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
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Required Experience:
Manager
Employment Type
Full-Time
