Senior IT Business Analyst IT Service Delivery

Senior IT Business Analyst IT Service Delivery

Position Summary:

This is a fulltime salaried position: Monday Friday 1st shift.

• This role will report to Morrisville NC

The Senior IT Business Analyst IT Service Delivery plays a critical role in optimizing IT operations procurement vendor management asset management and IT financial oversight. This role requires a strategic thinker with strong analytical skills who can assess current processes identify inefficiencies and drive continuous improvement initiatives. Acting as a liaison between IT Finance Procurement and other business units this individual will help establish scalable processes enhance service delivery and ensure costeffective IT operations.

The Senior IT Business Analyst IT Service Delivery is a proactive problem solver with a keen eye for detail capable of translating business needs into actionable improvements that drive efficiency compliance and financial optimization.

Catalent is committed to a Patient First culture through excellence in quality andcompliance and to the safety of every patient consumer and Catalent employee.

The Role:

• Assess and refine IT operational processes identify inefficiencies and implement structured improvements to enhance service delivery and operational maturity

• Manage vendor relationships support contract negotiations and develop governance frameworks to ensure service quality and cost efficiency

• Optimize procurement processes track IT expenditures and collaborate with Finance to improve budgeting cost analysis and financial reporting

• Develop strategies for asset tracking utilization and lifecycle planning while ensuring compliance with licensing and regulatory requirements

• Act as a bridge between IT Finance and Procurement driving
  continuous improvement initiatives and developing reporting dashboards for datadriven decisionmaking

• 10 annual travel expectations (global)

• Other duties as assigned

The Candidate:

• Bachelors degree with an emphasis in Information Technology or Business field required

• Minimum five years of related work with demonstrated experience in business analysis/product ownership

• Strong understanding of IT service management (ITSM) IT asset management
  (ITAM) and IT procurement

• Experience in IT budgeting financial reporting and cost optimization strategies

• Knowledge of contract negotiation vendor management and performance
  evaluation

• Individual may be required to sit stand walk regularly and occasionally lift 015 pounds

Why You Should Join Catalent:

• Defined career path and annual performance review and feedback process

• Diverse inclusive culture

• 152 hours of PTO 8 paid holidays

• Several Employee Resource Groups focusing on D&I

• Dynamic fastpaced work environment

• Positive working environment focusing on continually improving processes to remain innovative

• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

• Community engagement and green initiatives

• Generous 401K match

• Medical dental and vision benefits effective day one of employment

• Tuition Reimbursement

• WellHub program to promote overall physical wellness

• Perkspot offers exclusive or private discounts from approximately 900 merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7000 lifesaving and lifeenhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request by sending an email and confirming your request for an accommodation and include the job number title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment bank details photocopies of identification social security number or other highly sensitive personal information during the offer process and we NEVER do so via email or social media. If you receive any such request DO NOT respond it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.