FB service intern - Sheraton Brussels Airport Hotel
FB service intern - Sheraton Brussels Airport Hotel
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Job Description
Work in the F&B outlets to ensure achievement of strategic departmental goals especially in the area of guest satisfaction. Be prepared to work all different shifts within the Restaurant service banquet service room service bar service club lounge service. The trainee will have an introduction and notions of the conventions department an overview of the F&B managers tasks an introduction to the Cost control department.
MAIN DUTIES AND RESPONSIBILITIES- Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly effectively and with confidence.
- Work across all areas of Gullivers the Lobby Bar and during our various events to ensure that guest expectations are exceeded and standards are consistently maintained.
- Liaise and communicate effectively with all departments to ensure seamless transfer of information
- Be fully conversant with all Gullivers the Lobby Bar and the banquet policies and procedures.
- When fully competent give support to the Manager and Leading Servers to provide effectiveness on job training and coaching of new staff to help develop a highly skilled and motivated team committed to both Hotel and departmental goals.
- Take active party in the Synergy program to develop a team of multiskilled F&B Servers across all F&B outlets
This list is subject to change
SKILLS AND ABILITIES
Requires good communication skills.
Thorough knowledge of food products standard recipes and proper preparation.
Quick learning and Good memory.
Should be able to anticipate understand and effectively respond to the internal customer meaning employees.
Walking and standing are required during the working day.
Ability to be confidential about all the informations regarding the guests
Fluent French and English spoken and written. Dutch a real asset.
Any other languages are welcome
Accurate in its daily work
SUPPORTIVE FUNCTIONS
Ensure full liaison with other members of the Front Office team
Strong communication with the Kitchen Events and Front Office
Key relationships with Kitchen Front Office Housekeeping Events and other F&B areas.
Attend IRD/Bar Communication Meetings
Attend Quarterly Staff Meeting
Attend ESI Meetings
Key relationships with all Hotels to ensure customer expectations are met/exceeded at all times.
BENEFITS
The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values which are open to the whole world in order to develop an international professional career.
During your internship period you will be entitled to:
- An allowance of 750 /month (overseas students) and 350 /month Belgian students)
- A uniform is furnished and cleaned in the hotel
- Meals during working hours
- Transportation from the hotel to the residence in Belgium
To be considered for an internship you must be a current college or university student. Want to join us Apply now!
Marriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So we ask where will your journey take you
marriotthotelinternship
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Intern
Employment Type
Full-Time
