Courtesy Patrol - Seasonal

Season: Beginning on or about 10/01/2025 through on or about 04/15/2026

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities were on a mission to build community and fulfilling dreams. Through our core values of resourcefulness integrity passion and epic customer service were dedicated to making a difference in the lives of 30000 people. If youre passionate about creating meaningful impact thrive in a culture of integrity and are committed to delivering exceptional service we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

As a Courtesy Patrol you will contribute to the seamless operation of the Resort through exceptional customer service. Greet guests and residents warmly and professionally ensuring a welcoming atmosphere from the moment they enter the resort. Engage in prompt yet courteous interactions with all residents and guests maintaining a hospitable and professional demeanor at all times.

PERFORMANCE OBJECTIVES:

• Provide exceptional customer service ensuring guests feel welcomed and valued throughout their stay.
• Escort arriving guests to their sites assisting with parking to prevent damage to resort property.
• Report departures to the main office in a timely manner including meter readings.
• Monitor compliance with the Resorts rules and regulations ensuring a safe and enjoyable environment for all.
• Report rule infractions to management providing notices to guests as necessary.
• Additional duties as assigned

KEY COMPETENCIES:

1. Customer Service Skills: Proficient in providing outstanding service to guests and residents ensuring their needs are met with excellence
2. Communication Skills: Demonstrated effectiveness in both verbal and written communication facilitating clear and concise interactions
3. ProblemSolving Abilities: Capable of maintaining composure and finding effective solutions when faced with pressure or challenging situations

EDUCATION & EXPERIENCE:

• High school diploma or equivalent.
• Previous experience in customer service roles preferred.
• Familiarity with hospitality industry practices and procedures.
• Basic knowledge of safety and security protocols.

PHYSICAL REQUIREMENTS:

• Constantly stand walk push pull lift grasp; Frequently use arms and hands.
• Manual dexterity for using kitchen equipment.
• Clear vision and hearing to communicate effectively.
• Capability to lift and carry up to 20 pounds.

BENEFITS:

• PTO
• Working in an inclusive community
• Complimentary stay at one of our resorts

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race color religion sex sexual orientation gender identity national origin age disability or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated voices are heard and excellence thrives.

If this position caught your eye send us your resume! For best consideration include the job title and source where you found this position in the subject line of your email to