drjobs IT Systems Administrator

IT Systems Administrator

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities
  • Resolve IT system issues for restaurants management and corporate office staff via phone email remote desktop access and site visits

  • Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution

  • Manage and maintain IT infrastructure such as point of sale systems servers workstations laptops network devices surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained.

  • Assist with new infrastructure and application initiatives that are developed purchased or outsourced to meet business needs

  • Train end users on IT related systems software and processes

  • Write support knowledge articles howto documentation and process and procedure task lists.

  • Stay abreast of technology changes emerging technologies and relevant regulatory requirements

  • Be available on call as needed



Requirements:

  • 35 years relevant IT experience

  • Restaurant/Retail experience preferred

  • Experience with Micros and Toast POS systems strongly preferred

  • Familiarity and experience working with Google Suite MS Office Windows MacOS IOS IT ticketing systems remote systems management software surveillance systems

  • Understanding of low voltage wiring installation and troubleshooting

  • Undergraduate degree in Computer Science or a similar technology related fieldor relevant work experience required

  • Selfstarter with willingness to work handson

  • Excellent problemsolving skills: recognize analyze and resolve effectively

  • Must be detailoriented and organized with excellent communication skills verbal and written with technical and non technical audiences

  • Passion to learn develop and grow

  • Willing and capable of regularly scheduled after hours and weekend oncall work


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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