DescriptionWhat we ask of you
- A genuinely warm & welcoming demeanor
- Personable communication skills
- Energising motivation its infectious no job is too big or too small
- A passion for the industry a want to be the best in service
- Australian working rights
POSITION SUMMARY
- Full time and part time role available.
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities services and hours of operation and local areas of interest and activities.
- Identify and explain room features to guests (e.g. use of room key minibar ice and vending areas inroom safe valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage.
- Supply guests with directions.
- Arrange transportation (e.g. taxi cab shuttle bus limousine/sedan service) for guests/visitors and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager.
- Maintain awareness of undesirable persons on property premises.
- Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation.
- Speak with others using clear and professional language and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g. small print).
- Move at a speed required to respond to work situations (e.g. run walk jog).
- Stand sit or walk for an extended period of time or for an entire work shift.
- Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees including bending twisting pulling and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Perks Rewards Motivations
- Teamspirited coworkers
- Encouraging leadership
- Discounted room rates on hotels worldwide
- Discount on food and beverages at participating Marriott International hotels worldwide
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.