Night Auditor

SOHO Consulting

Posted on : 07-04-2025

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Job Location

Coralville, IA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 07-04-2025

Job Description

The moment a guest steps into one of our hotels they walk into a genuinely memorable experience. As a Front Desk Agent youll not only be the person they rely on to handle transactions offer local insights and anticipate every detail of a frictionfree experience. Youll also create the warm atmosphere that makes our guests feel at home in any location.The moment a guest steps into one of our hotels they walk into a genuinely memorable experience. As a Front Desk Agent youll not only be the person they rely on to handle transactions offer local insights and anticipate every detail of a frictionfree experience. Youll also create the warm atmosphere that makes our guests feel at home in any location.

Your day to day

Be the warm welcome that kicks off a memorable guest experience

Acknowledge IHG Rewards Club members and returning guests in person or on the phone

Take and manage guest bookings upselling opportunities and telling them about ways to improve their stay

Handle cash and credit transactions

Start every stay right by swiftly checking guests in and out take IDs hand out room keys and control and release safety deposit boxes

Stay one step ahead of guests needs record and act on their preferences and handle their messages requests questions and concerns

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge and loop in management when necessary

Stay safe all the time. Following our safety procedures youll report all incidents and wear any protective gear needed

Take pride in your appearance and place as a brand ambassador

Always know what events and activities are on the days schedule

Jump into other adhoc duties when your colleagues need your help

What we need from you

Communication skills guests will need to come to you with concerns as well as compliments so youll be easy to talk to

Your problemsolving skills will turn issues into opportunities so every guestleaveswith great memories

Fluency in the local language extra language skills would be great but not essential

Literate and techsavvy youll need a good grasp of reading writing basic maths and computers

Flexibility night weekend and holiday shifts are all part of the job

Youll have a high school diploma or qualification. A college or university degree would be a bonus but not essential

Experience ideallyyoull have spent at least one year in a front desk or guest service position

Strength sometimes youll need to lift push and pull big objects up to 50lbs 23 kg). This can involve bending and kneeling.

Employment Type

Part-Time

Company Industry

Key Skills

Apply Now

About Company

SOHO Consulting

Report This Job

Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Start Now

Dr.Job AutoApply

3X your job search with AutoApply's AI for faster dream job results.

Night Auditor

SOHO Consulting

Job Description

Employment Type

Company Industry

Key Skills

About Company

Similar Jobs

RN Night Shift

LPN / LVN | Night Shift

Emergency Room RN- Night Shift

RN - Emergency Department | Night Shift

Emergency Room RN- Night Shift

Emergency Room RN- Night Shift

RN â Labor & Delivery | Night ShiftÂ

WI-Med/Surg RN - Night Shift