Amazon is hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to drive development of our fraud investigations case management solutions. The product is a onestopshop for investigator needs including case workflow fraud detection data access and querying case resolution and many more features. VITA is responsible identifying and preventing theft fraud abuse and waste globally. Sleuth the investigator command center is the center of the investigators work. From using rulebased detection machine learning or large language models the product owner must pride themselves on understanding the investigators journey. The selected individual must obsess over a fraud investigators experience ensuring that the command center is providing bestinclass features.
Amazon businesses are growing rapidly creating a dynamic environment with many opportunities to combat theft fraud abuse and waste. This position spearheads our efforts to improve global fraud investigations and case management through product innovation. You will closely collaborate with customers to deeply understand their needs and develop solutions to address those needs. You will set the strategic vision and roadmap for fraud case management products. You will manage product initiatives and work with system owners business stakeholders data scientists engineers and investigators worldwide to drive endtoend enhancements and visibility into our fraud detection and prevention suite.
Thriving in a fastpaced demanding environment is critical. The ideal candidate is a selfdriven quick learner able to efficiently manage multiple highpriority crossfunctional product initiatives with leadership visibility to enable Amazons scaling. The candidate will have excellent verbal and written communication and able to synthesize complex ideas into clear and actionable timelines using efficient processes like Agile to execute the product roadmap.
Key job responsibilities
Develop a deep understanding of customer needs in fraud investigations and case management workflows.
Define the product strategy vision and roadmap for fraud investigations case management solutions.
Translate business opportunities into detailed product requirements and user stories.
Manage the product development lifecycle including discovery requirements gathering sprint planning user acceptance testing and continuous releases.
Prioritize requirements and define minimum viable products balancing tradeoffs between time effort investment and value.
Lead crossfunctional teams ensuring against the product roadmap and alignment with broader organizational goals.
Define and monitor success metrics to measure product adoption performance and business value creation.
Collaborate closely with engineering operations and marketing teams to support product development and gotomarket strategies.
Develop subject matter expertise in fraud detection prevention and investigations solutions.
Identify future needs and opportunities to evolve systems processes and solutions through prototyping and innovation.
Proactively mitigate risks and address potential failure modes throughout the product lifecycle.
Influence technical priorities and business strategy through datadriven contributions and effective stakeholder management.
Mentor and coach team members on product management best practices.
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
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