Fresher Job - Voice Process
Fresher Job - Voice Process
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Job Description
Company Overview
Hemocean Outsourcing is a premier staffing and recruiting firm renowned for its robust team dedicated to providing comprehensive training and placement services. Specializing in placing graduates in toptier positions the company operates yearround to bridge the gap between talented individuals and esteemed companies. With its headquarters located in Jabalpur Madhya Pradesh Hemocean Outsourcing serves as a pivotal coordinator in the staffing and recruiting industry. For more information visit Hemocean Outsourcing.
Job Overview
We are looking for a Fresher to join our Voice Process team at Hemocean Outsourcing. This entrylevel position is ideal for individuals with 0 to 1 year of work experience who are eager to launch their careers in the staffing and recruiting industry. The position is based in Pune Bangalore and Mumbai.
Qualifications and Skills
- Communication Skills (Mandatory skill): Exceptional verbal communication skills to effectively interact with clients and candidates.
- Active Listening (Mandatory skill): Ability to attentively listen to understand client and candidate requirements and concerns.
- Problem Solving (Mandatory skill): Strong problemsolving skills to handle various issues that may arise during the recruitment process.
- Customer Service: Prior experience or strong capability in providing excellent customer service to clients and candidates.
- Time Management: Efficiently managing time and prioritizing tasks to meet deadlines and goals.
- Teamwork: Excellent teamwork abilities to collaborate effectively with colleagues and other departments.
- Adaptability: Flexibility to adjust to new processes and changes within the company and the industry.
- Attention to Detail: Keen attention to detail to ensure accuracy and thoroughness in all aspects of the job.
Roles and Responsibilities
- Handle inbound and outbound calls to connect with clients and candidates for various staffing needs.
- Provide detailed information about job opportunities to prospective candidates and answer any queries they may have.
- Maintain uptodate records of all communications and interactions in the company database.
- Assist in the screening and shortlisting process of candidates based on client requirements.
- Coordinate and schedule interviews between candidates and clients.
- Follow up with clients and candidates postinterview to gather feedback and provide updates.
- Work closely with the recruitment team to align sourcing strategies with client needs.
- Participate in team meetings and training sessions to stay updated on industry trends and best practices.
Employment Type
Full-Time
