Casualty Claims Specialist

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require worldclass risk and claims management customized to their needs a team of select expert independent agents and innovative digital tools to keep it simple and easy. Well blend our partners products and capabilities with all that is Berkley generating a modern solution for the customers we serve.

Our culture is one of innovation creativity and teamwork. Our team is highly motivated passionate about our business and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

The company is an equal opportunity employer.

We have an opportunity for a CasualtyClaims Specialist to join our Berkley One team! This role requires deep proven Casualty claim experience. You will be responsible for the oversight of and direct handling of certain significantly high value & complex casualty claims as well as providing guidance on large losses exceeding adjusters authority. You will work in collaboration with the VP of Casualty Claims and the Chief Claims Officer to provide guidance to front line claim handlers on large losses.

We have a welcoming culture valuingour employees we trademarked the phrase Everything Counts Everyone Matters to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!

Key functions include but are not limitedto:

• Develop and execute strategy to manage casualty claims of significantly high or complex nature including operational models workflows KPIs service metrics and processes that are responsive to customer needs and effectively and proactively resolve claims in the most expedient and efficient manner
• Responsible for management and direct handling of certain high value and complex casualty claims
• Oversight and strategy for large losses unique and complex coverage questions and collaboration on individual complex losses
• Responsible for litigation management strategy including litigation handling best practices panel counsel selection and vendor management and litigation expense management strategies
• Expert on matters relating to broad industry trends & developments with potential to impact the book of business and sharing that knowledge up and across the organization
• Responsible for identifying technical training needs of staff who handle large high value and complex casualty claims; create and deliver technical training using a variety of internal external or vendor resources
• collaborate with other leaders including Underwriting Product and Distribution colleagues to grow a sustainableprofitable book of business
• Other duties as assigned

• Bachelors Degree or equivalent experience; JD preferred but not required
• 10 years of casualty claims handling and/or claims litigation experience
• 5 years of leadership experience
• Incredible empathy and understanding of the needs of customers both insureds and their agents alike; you will be an excellent proactive advocate for Berkley One customers and are passionate about their brand experience
• Exceptional oral and written communication skills; your communication style is flexible to the situation; you communicate clearly and with a purpose
• Calm under pressure; you have excellent organizational and negotiation skills integrity and great followthrough on tasks; you are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
• You have a strong sense of accountability fun and adventure
• Natural curiosity; you love learning how things work and you are always looking for innovative improvements
• Collaborative you will coordinate with and be a resource for multilineadjusters and Claims managers on APDrelated files. you will also actively participate on CAT duty when needed and assist in auto claims assignments
• Countrywide travel as needed for large loss claim handling or litigation requirements; and to facilitate staff vendor insured and broker relations
• Agile learner who can quickly absorb information and apply it to current business situations