International Logistics Coordinator
International Logistics Coordinator
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Job Description
For over 37 years Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation we offer professional development and advancement opportunities to complement career goals and aspirations.
We aim to strike the right balance between people planet and profit actively reducing our footprint on the planet that generously sustains us. So far this journey has led us to become a certified B Corp. We are collectively committed to building a more sustainable and inclusive society.
Aesop is an endorsed employer for all women. See our range of benefits and policies directly at Work180: Aesop Work180 Endorsed Employer.
Role Purpose
Aesop are seeking a meticulous and resultsdriven International Logistics Coordinator (Customer Care Coordinator) in a fulltime role operating with a hybrid working pattern based at our global head office in Collingwood.
Reporting to the Senior Customer Care Coordinator Outbound you will be responsible for processing orders and managing requirements of our Customer Care network.
You will oversee the daytoday relationship with our regional S&OP and Logistics teams freight forwarders and 3PL partners. Working very closely with the S&OP team global and in the market to proactively plan and execute all outbound orders to your allocated markets.
Key responsibilities (not limited to)
- To ensure all export orders are processed accurately and efficiently and according to individual trading terms
- To proactively ensure accuracy of ordering process as correct batch management on products shipped to each region and country in respect of high growth in complexity to meet subsidiaries compliance regulations
- Create shipping documents for export orders: invoices; packing lists and shippers letter of instruction (SLI) for completed orders.
- Ensure out of stock items are identified and communicated with stakeholders
- Ensure that all subsidiary pricing is accurate in accounting system.
- Ensure all DOs (Delivery Orders) are pick/packed and dispatched in the required month
- Ensure all SOMR (modification request) are processed in timely manner
- Ensure DO followup is shared with markets in timely manner
- To manage communications relating to export and delivery dates ensuring that relevant stakeholders in markets are advised of any delays.
What we are looking for
- Experience in a similar role within supply chain for a fastpaced sizable company
- Experience in import and export processes
- Attention to detail structured/organised solution/outcome orientated resourceful and timeline driven
- Ability to build good relationship with key cross functional teams
- Excellent written and verbal communication and a proven ability to communicate with key stakeholders across the business in an effective and timely manner
- Experience with X3 & NetSuite (or similar ERP) an advantage
Whats on Offer:
At Aesop we believe that the best people drive our business to continued success and so we takeaholisticapproachto employment promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation volunteering matched giving programs addition we offer:
- Flexible working arrangements (we value worklife balance)
- Flexible Fridays (summer hours)
- Generous product discount of up to 50 & complimentary product allocation
- Team lunches sponsored social clubs team events and celebrations
- Parental leave and vaccination leave
- Individual training budget strong focus on Learning and Development access to the entire LinkedIn training library suite and funded training programs
- Home office setup reimbursements
- Access to Employee Assistance Program along with other wellbeing offerings including a complimentary Headspace subscription
View our benefits/policies and the great work we do through Work180
Aesop is committed to attracting developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process pleasecontact our TA team on
Required Experience:
IC
Employment Type
Full-Time
