Sr Staff Experience Researcher
Sr Staff Experience Researcher
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$ 153600 - 281000
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The opportunity
On the Design Research & Strategy team our mission is to lay a usercentered and datadriven foundation for Adobe product design and development. We are seeking a Sr. Staff Experience Researcher to partner with Product Marketing Mangers Product Managers and Designers on AI / Generative AI initiatives related to our Document Cloud products (i.e. Acrobat Sign AI Assistant). In this role you will drive strategic research with a focus on product explorations and earlystage development. Your work will directly impact customer engagement and retention by understand how customers consume creation and collaborate on documents across domains.
What youll be working on
Partner with marketing and product teams balancing the unique (and sometimes conflicting) needs and motivations/incentives of these different groups.
Focus on running qualitative and quantitative research studies from start to finish including; understanding the needs of your partners developing a realistic research plan and materials recruiting participants and synthesizing data into findings.
Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. Responsible for building alliances across the company to make those opportunities a reality.
What youll bring to the team
Must haves:
Significant handson research experience with at least 7 years of that experience as a Researcher in an industry setting. Including working with product teams.
An undergraduate degree or equivalent experience from a 4year accredited institution.
Mastery in multiple methods and are able to explain the rationale for using each one (e.g. 1:1 interviews prototype concept evaluations survey writing and analysis tree testing etc.
Able to handle areas (user/product/domain) that may be ambiguous or illdefined.
Can collaborate effectively across all project roles (design research product management engineering etc. Strong organizational planning and time management skills.
Can quickly arrive at relevant frameworks and models that describe the why behind customer behavior. Reports and presentations dont get lost in the weeds of what happened in the study they lead with the meaning.
Can look across multiple studies to rollup themes and/or make sense of findings then clearly and succinctly articulate these ideas. Can proactively identify and communicate clear solutions for product marketing and strategy based on these findings.
Experience working with business partners at the management and Director levels without supervision and may even act as a delegate to Research. Interest in growing into a leadership role and mentoring contractors and Jr researchers as the team grows.
Nice to haves:
An understanding of the product life cycle and ability to time research to have maximum impact.
An advanced degree or equivalent experience in psychology anthropology human computer interaction or a related field.
Familiarity with or interest in Adobes document (Acrobat Sign GenAI Assistant) tools.
Why youll love working here
Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology Anthropology HCI Computer Science Design and Management Linguistics and more.
At Adobe we value the differences in others stories and ideas Youll be able to bring your authentic self to work every day
We offer a competitive benefits package including; unlimited vacation days 401k matching educational reimbursement wellness dollars fertility benefits parental leave childcare assistance gender reassignment benefits and more!
About Adobe Design
Adobe Design creates tools that amplify the worlds ability to create and communicate. Were a distributed team of designers researchers prototypers content strategists program managers and more who work across Adobes three product lines: Creative Cloud Document Cloud and Experience Cloud.
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $153600 $281000 annually. Paywithin this range varies by work locationand may also depend on jobrelated knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees.
Required Experience:
Staff IC
Employment Type
Full-Time
