Head of Communications for US Operations
Head of Communications for US Operations
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Job Description
Role Description
The Head of Communications for U.S. Operations at Zoetis is responsible for communications strategy planning and for Zoetis U.S. business.
The Head of U.S. Communications is a member of the U.S. business leadership team and reports to the VP Head Global Commercial Communications.
The Head of U.S. Communications will serve as a senior communications counselor to the President of U.S. Operations and the U.S. Operations Leadership Team on communications strategies that drive business priorities and change in a fast growing and evolving business. This includes executive and leadership communications for the U.S. President brand and reputation building initiatives for Zoetis specific to our U.S. business colleague engagement and change communications to address shifts in gotomarket approaches organizational changes customer experience embracing technology and new ways of working.
The role will partner with business unit colleagues leading marketing communications to ensure connectivity to our Zoetis purpose and brand. The Head of U.S. Communications will be an important partner to the Global Colleague and Leadership Communications team and Corporate Communications team serving as an ambassador for corporate strategic initiatives in the U.S. and be a connector across the business with other Regional Communications Leads.
The Head of U.S. Communications is part of the Corporate Affairs team and will have a counterpart leading U.S. Public Affairs focused on Federal and state legislation regulatory policy trade and industry relations. The two will be important partners and collaborators to deliver on the value of Corporate Affairs for the U.S. business.
Additionally this role will partner with the Petcare and Diagnostic Marketing teams on veterinarian and pet owner communications strategies that build product/brand awareness drive business priorities contribute to sales and align to corporate strategies. This includes overseeing PR planning strategy and for the U.S. Petcare business in partnership with the marketing Therapeutic Area (TA) leads as well as managing and providing strategic oversight of the PR agency to ensure alignment with business objectives.
Responsibilities
- Establish and implement a U.S. communications enterprise plan aligned to the overall business strategy; with connectivity to corporate priorities and the One Zoetis narrative.
- Provide strategic counsel and support to President U.S. Communications and members of the USLT as appropriate.
- Manage issues related to the U.S. business issues in partnership with the U.S. product teams Corporate Communications and Public Affairs.
- Work with U.S. marketing colleagues to advise on plans and major initiatives aligned with Zoetis brand and purpose. Support communications plan for U.S. Petcare including specific therapeutic categories e.g. pain dermatology.
- Develop and grow direct report(s) and foster talent capabilities and best practices across CA e.g. Global Comms Network
Organizational Relationship
The Head U.S. Commercial Communications will possess a combination of strategic thinking project management relationship management communication and leadership skills and have experience leading and managing through crossfunctional influence. To be successful the Head of U.S. Communications must have the ability to:
- Lead communications strategy and leveraging resources in corporate communications and in the business areas
- Prioritize competing needs in a fastpaced environment
- Provide valuable communications counsel to influence business decisions
- Lead through influence
- Find common ground across the US business while being adaptable to the cultures of teams across our diverse businesses
- Partner with colleagues across the Corporate Affairs Marketing HR and other functions to achieve common goals and leverage resources
- Be proactive in raising opportunities and issues
- Advocate for support and resources in line with the business need/opportunity
- Be able to engage at all levels of the organization
- Bring innovative and pragmatic thinking to communication issues
- Be a voice for various internal and external stakeholder perspectives
- Act with integrity candor and a sense of ownership for the business
Educational Requirements:
- Bachelors degree required preferably in communications journalism English or related field
- Masters degree MBA or certifications in areas of communications a plus
- Animal health pharmaceutical diagnostics or Petcare experience a plus
- 1015 years of experience and demonstrated skills in developing managing and delivering internal and external communication strategies and plans in a large complex organization
- Demonstrated ability to understand business needs and develop strategic communication plans to support those goals and demonstrate the impact and contribution of plans.
- Able to work to tight deadlines manage multiple projects at once and maintain professionalism under pressure
- Ability to synthesize complex and technical information and convert it into clear and concise messages for colleagues and other stakeholders
- Excellent written and oral communication skills
- Ability to successfully counsel and work with senior executives as well as mentor colleagues
- Ability to work effectively within and across functions and levels and build crossdisciplinary teams
- A drive for results and ability to achieve results through crossfunctional teams leveraging organization resources and exerting influence without direct authority
- Selfstarter able to work independently and prioritize to the most impactful projects
- Strong analytical planning attention to detail
- Strong B2B2C experience
- Freelance vendor and agency relationship management experience helpful
Physical Position Requirements:
- Some travel required 15
- Occasional after hours/weekend work.
Any unsolicited resumes sent to Zoetis from a third party such as an Agency recruiter including unsolicited resumes sent to a Zoetis mailing address fax machine or email address directly to Zoetis employees or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: 1 our company website at www.Zoetis/careers site or 2 via email to/from addresses using only the Zoetis domain of @zoetis. In addition Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Required Experience:
Director
Employment Type
Full-Time
