drjobs UX Researcher Device Design Group

UX Researcher Device Design Group

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1 Vacancy
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Job Location drjobs

Seattle, WA - USA

Yearly Salary drjobs

$ 117100 - 193600

Vacancy

1 Vacancy

Job Description

Amazons Device Design Group has launched revolutionary products like Echo Fire TV Alexa Communications and more. Within DDG the DDG UX Research (UXR) team enables Amazons Devices and Alexa business to make informed decisions based on sound mixedmethod research. We are looking for an experienced and motivated UX Researcher to join our growing team of mixedmethods researchers and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions enjoy collaborating closely with a diverse set of highly skilled crossfunctional partners and like seeing your efforts translated into real world impact we want you on our team.

Key job responsibilities
Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals.
Use your communication presentation interpersonal and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Help product teams and leadership determine the right research questions to ask.
Define and execute (and as necessary invent) research methods appropriate to the questions at hand including but not limited to field research surveys lab studies remote testing and AB tests.
Provide focused insightful and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.
Translate insights into measurable customer experience outcomes aligned to business goals.
Work with design product management engineering and marketing partners to develop innovative endtoend solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.
Advance the development of insightbased knowledge management frameworks used to drive decisionmaking and prioritization of investments.

A day in the life
The successful candidate will be nimble creative and have a pragmatic approach to product/design user research.
Define and build strong heuristic user research frameworks for the design team to leverage.
Provide worldclass expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions timeline and resourcing.
The UX Researcher will work on overlapping projects so strong organizational skills with the ability to multitask are critical.

About the team
The Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices Alexa Mobile Fire TV Fire Tablets and more. DDGs mission is to bring to life delightful easytouse and high value experiences for our customers.

3 years of experience conducting UX research in a consumerfacing product development environment
BS in Cognitive or Experimental Psychology Human Factors or similar.
Experience with experimental design ethnographic techniques contextual inquiry userinsight generation and related methodologies with demonstrated results.

Advanced degree (MS/PhD) in Experimental Psychology Cognitive Psychology Social Psychology Human Factors Human Computer Interaction Behavioral Economics or a related field.
Excellent command of experimental user research methodologies (handson experience with neuroimaging or biometric research a plus)
A portfolio that demonstrates past work experience and deliverables (e.g. how your research informed decisionmaking ideally in the digital products and services industry)
Passion for understanding the latest learnings and innovations in behavioral science research methods and UX design and applying these to your work
Strategic businessbuilding approach to research with a passion for translating data into bottomline impact.
Comfortable with a high degree of ambiguity.


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117100/year in our lowest geographic market up to $193600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
https://www.aboutamazon/workplace/employeebenefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Employment Type

Full-Time

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