Lab Operations Specialist

Bonneville Labs is looking for a Lab Operations Specialist 1 to join our team! We pride ourselves on providing outstanding customer service to our members and that begins with our laboratory operations staff. This role will play a critical part in providing that exemplary service as you will be the hands and feet on the ground to meet customer needs and requirements. This role will be similar in nature to a maintenance and facilities type role as you will focus on ensuring a neat clean and tidy workspace for our members.

The Laboratory Operations Specialist I plays a key role in maintaining the smooth operation of Bonneville Labs (BVL) by providing essential services supplies and equipment to support scientific research. This position collaborates with crossfunctional teams and member companies to improve operational processes maintain a safe and efficient working environment and deliver outstanding customer service. Ideal for someone with a passion for research environments and process improvement this role offers opportunities for professional development and growth in the life sciences industry.

What Youll Do

• Collaborate with other Bonneville Labs (BVL) staff deliver exceptional customer service and support for our member companies across our lab facilities in Hayward Berkeley and South San Francisco.
• Proactively interact with member scientists to identify and resolve issues with services equipment and supplies. Use an electronic ticket system to record issues and report progress to requestors.
• Build and maintain positive professional relationships with BVL clients ensuring effective communication and a cooperative working environment.
• Follow standard operating procedures (SOPs) associated with the BVL document management system.
• Assist in coordinating outside vendors for lab equipment preventative maintenance.
• Understand operational laboratory workflows and successfully balancing routines tasks and adhoc assignments to ensure smooth operations.
• Suggest ideas and solutions for site improvements and increase efficiency.
• Help improve existing policies and procedures that act as a template for current and future BVL sites.
• Perform direct administrative tasks that may include invoicing maintaining spreadsheets file management mailing and shipping packages organizing procedures overseeing supplies and equipment and updating database.
• Collaborate with supervisors and colleagues by accepting feedback and contributing ideas fostering a teamoriented work environment.
• Use courtesy tact and firmness in dealing with the public; evaluate alternative solutions and present recommendations; interact with the public effectively and courteously.
• Facility and equipment maintenance daytoday procedures following internal procedures and direct instruction which can include:
  • Receiving packages from external carriers and deliver to internal recipients
  • Remove medical / biohazardous waste from laboratories and transfer to onsite accumulation area
  • Keep common instrument areas clean and orderly. Clean exterior surfaces of common instruments
  • Monitor levels of commonuse dry ice and liquid nitrogen refill as necessary
  • Enter newly received chemicals into chemical inventory
  • Assist with inventory system and track supplies across departments
  • Autoclave dishes and media as a service for members
  • Moving and bracing equipment
  • Preparing common lab solutions such as 70 IPA
  • Maintaining biosafety cabinets and incubators including regular sterilizations
  • Inspect and label safety shower / eyewash stations and fire extinguishers
  • Defrost freezers and perform cold storage inspections
  • Spill kit fire extinguisher and eyewash inspections
  • Support waste management clean and maintain the common space
  • General cleaning and sanitization of the facility including miscellaneous cleaning tasks as needed
    
• Other duties as assigned

What Were Looking For Required

• 1 year experience in a professional environment laboratory setting (preferred)
• Experience in a customer facing role
• Organized independent team player able to follow instructions good written and verbal communication skills in English strong computer skills and customer service
• Able to work in a flexible and fast paced environment that is constantly changing
• Reliable Transportation: Due to the nature of this role reliable transportation is required to ensure timely arrival at work locations meetings and/or client sites. This includes having access to a personal vehicle or other transportation methods that are dependable and can be used as needed for job duties.
• Able to lift 50 lbs. sit for extended periods of time in front of a computer
• Excellent verbal and written communication skills including the ability to effectively communicate with internal and external customers

What Were Looking For Preferred

• EH&S Haz Mat and bloodborne pathogen training is highly desirable
• Excellent computer proficiency (MS Office Word Excel and Outlook Google Workspace)
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assigned tasks to completion within parameters of instructions given prescribed routines and standard accepted practices
• Strong work ethic positive attitude and good judgment
• Desire to work as part of a team with a strong focus on client needs and customer service
• Organizational skills and the ability to manage projects effectively and ontime
• Ability to exercise discretion and maintain confidentiality
• Analytical and detailoriented
• Timemanagement and multitasking abilities
• Punctual attendance

Education

• High School Diploma required
• Associates Degree in related field desired

Working onsite at Bonneville Labs

• Location: This position is inperson and will be based out of ourBerkeley CA office.
• Compensation: The posted salary range is firm for this and all roles within Bonneville Labs. Total Compensation will be based on experience and most roles include a bonus structure based off company performance.
• Commute: Travel to and from work (your designated base of operations) is part of the role and considered part of your commute to work these expenses will not be reimbursed.
• Travel: Travel to other Bonneville Labs sites or to our member sites (within the Bay Area) may be required for this role. Additional travel that is above and beyond your normal commute will be reimbursable based upon Bonneville Labs travel and expense policy and California Law. Reliable transportation is a requirement for this role as Bonneville Labs has multiple local facilities that you may travel between.
  

Perks Working with Bonneville Labs

• Annual Bonus Eligible
• 80 hours Vacation Time Annually (accrued)
• 80 hours Sick Time Annually (accrued)
• 7 Holidays
• Competitive Medical Dental Vision and a variety of voluntary coverages and options
• Career Development Path: Lab Ops 1 are eligible for promotion after 1 year of service with an opportunity for specialization as you advance with the company

About Bonneville Labs

Bonneville Labs is a flexible coworking and traditional lab space operator and developer optimized for a community of BioDoers emerging biotechnology companies community partners and life sciences market leaders. Bonneville Labs believes that research and development organizations can innovate faster when their mindshare is freed up from operations to focus on discovery and product development. Bonneville Labs seeks to improve our world and lives by eliminating operational hurdles and reducing the cost of research and development for our member companies and allowing them to go forward faster toward world changing discoveries and businesses.

Bonneville Labs is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Bonneville Labs is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

Please contact if you would like to request reasonable accommodation during the application or interviewing process.

Required Experience:

Unclear Seniority