The Window Film Technicians (WFT) primary duty is to install and/or remove all types of window film. The WFT is familiar with the process of cutting and installing solar control safety/security and decorative films. WFTs can work in a variety of settings such as residential occupied and unoccupied commercial and new construction. Contributes to team effort by accomplishing related tasks as needed including but not limited to repairs warehouse inventory and administrative tasks.
Responsibilities & Duties:
Install window film or other products as indicated according to company IWFA and manufacturer standards
Prepare for and load truck for jobs the night before
Check film out and in each day on computer by job
Call your customer to let them know you are enroute
Arrive at job site at least 510 minutes early
If running late to appointment call the customer at least 30 minutes ahead
Thoroughly read file notes for special instructions; walk customer through the order and verify that everything is correct prior to beginning install (Daily Quality Procedures)
Plan film cuts so as to waste as little film as possible
Take utmost pride in providing the cleanest most efficient installation possible
Explain film care instructions and obtain signature on all required forms
Call the office with any questions; and when leaving one job and going to the next
Complete paperwork for customers; acquire necessary signatures; collect payment; submit to office promptly each day
ALWAYS portray company in a positive manor to customer and coworkers
Maintain professional and polite communication and relationship with the customer
Maintain accurate daily inventory of film and supplies
Participate in company formal inventory processes
Maintain the company van supplies cleanliness and maintenance.
Clean out vehicle at end of each day
Monthly vehicle maintenance
Wash and vacuum vehicle the 1st of each month;
Oil changes every 5000 miles; rotating tires every 5000 miles; notify office immediately of any noise or possible vehicle issue
Maintain a clean and efficient shop and warehouse area
Recycle when possible and place in recycle dumpster behind office (endcaps boxes film cores paper plastic and glass.
During slow periods when requested: distributing flyers office maintenance sales estimates or other duties as assigned
Monitor and communicate with office on product department supplies and office supplies needed; need oneweek advanced notice to be sure products are delivered
Complete pay sheets daily and send to Operations Manager
Document any personnel incidents and discuss with HR
Assist with Special Projects as required
Minimum Requirements:
Strong verbal and written communication skills
Strong interpersonal and customer service skills required
Ability to multitask work under pressure and meet deadlines required.
This position requires the ability to lift 70150 pounds and be able to bend stretch and climb ladders without back restrictions.
Valid U.S. drivers license
Clean driving record
No criminal record
Willingness to train inexperienced employees
4 years or more in flat glass window film installation
The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other jobrelated duties required by leadership.
About Us
Serving Central Texas since 1998
Our mission here at Sunsational Solutions is to educate and work with consumers to find the best solutions using the highest quality products. Our attention to detail and focus on aesthetics as well as function sets us apart in the industry. Sunsational Solutions has provided highquality service in over 4500 homes in the area and over 1200 commercial and government facilities.
We are a fully accredited energy specialist in window film. We are a participating contractor with Austin Energy CPS Energy Oncor the City of New Braunfels and Guadalupe Valley Electric. We provide highquality energy efficiency solutions for your home or business.
The only window film installation company with multiple installers with IWFA accreditations
OSHA Training for Construction Industry Certification
Lead renovator in accordance with 40 CFR Part 745.225
Our Commitment
Sunsational Solutions has made it a goal to limit our impact on the environment. From recycled product liners to biodegradable cleaning solutions weve ensured that every part of our business creates as little environmental impact as possible.
Join the Team
Looking to start a new career Passionate about energy efficiency Sunsational Solutions offers competitive salaries and benefits in a growing industry. We are always looking for hardworking motivated individuals who want a career that evolves with them.
At Sunsational Solutions we are dedicated to helping our team members achieve success and professional growth.
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