HR Specialist with French Phone Email Support
HR Specialist with French Phone Email Support
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Job Description
Michelin is hiring!
What were looking for:
Bachelors Degree;
Fluency in English and French (at least B2 level);
Minimum 1 year experience in customer service;
Problem solving skills and ability to provide level one technical assistance;
Teamworker attitude;
Proactivity;
Customeroriented approach & solution focused;
The HR Specialist will:
Respond to questions received from employees/partners via multiple sources Service Now tool email or phone) on the following HR processes: payroll social benefits timesheet management recruitment training personal data etc.
Manage and enrich internal HR chatbot based on analyzes of different requests and process developments;
Keep updated all information and data available for employees and/or partners;
Measure and monitor performance indicators for better management of the activity.
Address to next level support for complex requests that cannot be resolved at this level.
In Michelin we offer:
- Flexible work schedule and homeoffice options
- A customizable benefits package with options to choose: gym access medical or dental services private retirement pension deduction of public transport costs cultural activities vouchers etc.
- Private medical subscription;
- Life insurance;
- Lunch vouchers and discounts;
- Deduction of vacation costs.
How we recruit:
Once you submit your application one of our recruiters reviews it. If your profile fits our role:
- We have a phone call to get to know each other;
- We hold assessments to see your language skills and competencies;
- We meet in a face to face (or online depending the context) interview with a recruiter and the hiring manager.
Pass all stages with flying colors and well send you our offer.
LETS INSPIRE MOTION FOR LIFE
Where do success and ideas come from We strongly believe they come from collective intelligence.
Our talents people and employees are the source of purposeful and sustainable innovations. Thats why we care about developing and enhancing their strength and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation which we all possess. Our goal is to cultivate and nurture that spirit by questioning the status quo improving our way to do things. Therefore we are always optimistic as to overcome the challenges of tomorrow.
Thats our mission as an employer: inspiring innovation in all of us to build a better life in motion for you and for everyone.
Michelin a leader in the field of tires is dedicated to sustainably enriching the mobility of goods and people through the production distribution and marketing of tires for each type of vehicle. It also offers innovative business support services digital mobility services and publishes travel hotel and restaurant guides maps and atlases. Michelin has over 4500 employees in Romania: 3 factories 2 in Zalu and 1 in Floreti Prahova) as well as a commercial network and a center for shared services in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.
#LIHybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
