GM Experienced Automotive Service Manager
GM Experienced Automotive Service Manager
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Job Description
AUTOMOTIVE SERVICE MANAGER
If you are an experienced Service Manager with a proven track record of success and drive to provide the highest level of customer satisfaction looking to take that next step in your career then we are looking for you to join dealership. Come experience a new opportunity in a dynamic and busy service department. Pride Motor Group offers a very competitive salary outstandingbenefits package and safe and friendly work environment.
RESPONSIBILITIES
- Hire train manage and retain service team not limited to advisors and technicians
- Ability to listen communicate effectively and resolve conflict with customers employee and coworkers
- Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions
- Manage and maintain factory standards for warranty claims
- Maintain high CSI rating by handling customer complaints immediately and appropriately
- Maintain customer follow up system that encourages repeat and referral business
- Establishes department goals and objectives measures progress analyzes results and makes improvements as needed
- Manages required training to comply with manufacturers
- Manage shop productivity labor hours cost of sale and operating expenses to provide for a profitable department
QUALIFICATIONS
- 2 4years of management experience in an automotive dealership required
- Strong workethic with the ability to work in a fastpaced resultsdriven environment
- Successful experience in automotive retail management
- Strong communication and leadership skills
- Valid and cleandrivers license
- Ability to work extended hours and Saturdays when necessary
- Strong focus on providing excellent customer service
BENEFITS
- Medical vision and dental insurance
- Life Insurance company paid Basic Life and Voluntary Life
- Flexible Spending Accounts
- Shortterm and longterm disability
- Paid holidays and vacation time
- 401k with company match
- Employee purchase and discount program
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drugfree work environment. Applicants must be willing to submit to a preemployment background check.Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Director
Employment Type
Full-Time
