We are a familyowned Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detailoriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
- Good written verbal listening and phone communications skills
- Problem solving and negotiation skills
- General computer skills with the ability to type
- Ability to work in a fastpaced environment
- Ability to maintain composure with difficult debtors
- Ability to handle a highvolume inventory
Key Responsibilities:
- Make a highvolume amount of calls to business debtors to recover payment on delinquent accounts
- Accept payment by credit card check by phone/fax/email
- Negotiate settlement within prescribed guidelines
- Provide account updates to clients as needed
- Locate businesses and individual owners through skip tracing techniques
- Meet and exceed monthly recovery goals
Qualifications:
- Proven experience in debt collection preferably in the Commercial sector.
- Strong negotiation and communication skills.
- Ability to handle difficult conversations and remain professional under pressure.
- Proficiency in using collection software and Microsoft Office Suite.
Benefits:
- Competitive salary and performancebased bonuses
- Health dental and vision insurance
- Flexible paid time off and holidays
- Shortterm disability
- Life insurance
- AD&D insurance