IN- Senior AssociateSalesforce QAEnterprise apps SFDC AdvisoryPan India
IN- Senior AssociateSalesforce QAEnterprise apps SFDC AdvisoryPan India
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs design intuitive and userfriendly interfaces and offer guidance and support for improving the overall user experience. Working in this area you will enable clients to optimise user engagement increase user satisfaction and achieve their strategic objectives.
*Why PWC
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description & Summary: We are looking for a seasoned Salesforce QA
Responsibilities:
- Test Development and :Develop document and maintain comprehensive test cases scripts and test data for Salesforce applications. Perform manual and automated testing to identify software defects and ensure product quality. Proficient in test planning testing estimation test case designing and test .
- Diverse Testing Capabilities:Experience in various types of testing including functional GUI regression retesting integration user acceptance production sanity data migration and data flow testing between legacy systems and Salesforce.
- Defect Management:Manage the defect life cycle and utilize the Requirement Traceability Matrix to ensure comprehensive testing.
- Root Cause Analysis:Expert in performing root cause analysis and creating action plans to improve quality.
- Requirements Gathering:Gather business requirements and processes through documents and workshops. Analyze customer challenges and suggest appropriate solutions.
- Team Collaboration:Assist team members in understanding business requirements. Responsible for project delivery planning sprint planning and managing teams. Lead standup meetings drive customer calls and conduct retrospectives.
- User Training:Create user training material and conduct user training sessions and workshops.
- Salesforce Administration Support:Utilize Salesforce Admin skills to configure and manage the Salesforce platform including user creation report generation and list view configuration. Maintain and customize users list views roles profiles groups queues accounts contacts record types sharing rules custom objects and page layout customization.
- Dashboard Development:Develop dashboards for management to track key performance parameters.
Mandatory skill sets:
- Minimum of 4 years of experience in quality assurance with significant time in Salesforce environments.
- Basic knowledge of Salesforce administration including user management security settings customization report generation and list view configuration.
- Knows to query and extract and upload data in system
- Strong analytical and problemsolving skills with meticulous attention to detail.
- Excellent communication skills both written and verbal.
- Ability to work collaboratively within crossfunctional teams.
Preferred skill sets:
- Salesforce Administrator certification.
- Experience working within Agile/Scrum methodologies.
- Familiarity with Salesforce development like Process Builder and Apex
- Previous experience in a similar role within a specific industry if applicable.
Years of experience required:
4 to 8 Years
Education qualification:
BE/B.Tech/MBA/MCA/M.Tech
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Salesforce (Software)Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Creating MockUps Creativity Customer Experience (CX) Strategy Design for Usability Design Review Design Thinking Digital Customer Experience Embracing Change Emotional Regulation Empathy Experience Design Graphic Artistry HumanCentered Design Inclusion Intellectual Curiosity Interface Management Iterative Design Learning Agility Optimism Product Design 17 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
