Task Manager
Task Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Qualifications:
- Masters or Bachelors degree in Business Admministration Project Management Computer Science or a related field
- Project Management Professional (PMP) certification
- 10 years of Task Management experience
- Manage Tier 1 Tier 2 and Tier 3 Helpdesk support.
- Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk requests
- Oversee specific tasks or activities within a project or program.
- Coordinate with team members to ensure tasks are completed according to schedule and quality standards.
- Track progress identify risks and communicate with stakeholders to ensure successful task completion.
- Preparation and update of Project Management Plans
- Weekly/Biweekly Status Reporting
- Ad Hoc Status Reporting
- Monthly Project Cost Reporting
- Sprint Schedule Reporting
- Earned Value Management Reporting where appropriate
- Technical Interchange Meetings
- Participation in the development of a Risk Mitigation Plan
- Creation and management of the Project Requirements Traceability Matrix (RTM)
- Creation and management of the Project Risk Register
- Providing information as needed for information security solutions and certification.
- Assistance to annual security assessment inquiries in coordination with the Government.
- Analysis on issues to determine resolutions and communication to customers and users
- Update on user manuals videos and other training and support materials as needed
- Interface with business owners for assistance with system and reporting as needed
- Interface with DOT ITSS and other DOT service providers to identify and troubleshoot
- issues
- Monthly reporting on O&M activities
Required Experience:
Senior IC
Employment Type
Full-Time
