Account Executive
Account Executive
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1 Vacancy
Job Description
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):
Health Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
Retirement Plan
Paid Time Off
Tuition Reimbursement
Account Executive Job Posting
Full job description
Here at Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. That is why we are listening; open to learning new things about each other and ourselves. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!
We have an exciting opportunity that has arisen foran Account Executive to join our growing Team here at Holman UK. This role will be based out of our HQ in Chippenham with the opportunity for hybrid working.
This is a permanent opportunity and we are looking to pay c30000.00 dependent on experience.
Principal Purpose of Position:
- To support the Strategic Account Manager on the customer portfolio that they share alongside having direct responsibility for a customer portfolio themselves
- To personally host and run customer meetings as required from time to time adhoc.
- To support with customer adhoc reporting and query resolution management
- Support the revenue reporting and chasing of customer authorization where required.
- Liaison with other internal departments to ensure successful resolution of any customer queries or issues taking ownership where required.
- Management of customer complaints within the SLAs described within the company policy.
- Perform all other duties and special projects as assigned.
KEY RESPONSIBILITIES:
- Maintenance of Holman Insights and associated systems ensuring that data held is accurate and up to date including adding modifying and deleting where appropriate driver and vehicle information
- Produce an agreed suite of customer specific reports to agreed timescales
- Provision of ad hoc management reporting packs and associated documentation i.e. accident history letters service history information
- Scheduling of customer telephone conferences as required
- Support any ad hoc tasks as required by the business
EXPERIENCE/QUALIFICATIONS REQUIRED:
- Customer service skills with a cando attitude and professional approach
- A good general level of education is required with the ability to demonstrate excellent analytical verbal and written communication skills
- Excellent administrative skills with good levels of accuracy and attention to detail
- Highly numerate and literate with the ability to create understand and explain statistical information business reports quotations and proposals
- Competent in the use of Microsoft Word Excel and Outlook to an Intermediate standard and the ability to grasp new software applications easily and quickly
- Knowledge of fleet management would be advantageous although full training will be provided
The ideal candidate will have a flexible and proactive approach to work be committed to delivering an exceptional customer experience and be comfortable dealing with conflicting priorities.
Whats in it for you
- 26 days of holiday 8 bank holidays) to relax and recharge.
- A Group Personal Pension Plan to help you plan for the future.
- Death in Service and Critical Illness insuranceweve got you covered.
- Private Health Care for yourself and your family provided by AXA.
- A Company Car entitlement car or car allowance.
- Free parking and a Health Cash Planbecause we care about your wellbeing.
- A bonus schemebecause we believe in sharing success.
- Recognition and rewards like the Joseph Holman Leadership award!
- Free Breakdown Cover for those just in case moments (eligible employees service related)
- Career development support to help you growwhether its additional training or more responsibilities Long Service Awards
If this sounds like the role for you then we look forward to welcoming your application!
If you are a current Holman employee and wish to apply for this role please notify your current line manager of your application
The needtoknow parts:
- You must have the right to remain and work in the UK.
- You must tell us about any previous convictions or cautions including any deemed as spent. These will not necessarily exclude you from employment but they must be declared at the point of application.
- Please also be aware we do not provide visa sponsorship for any of our positions advertised.
We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit develop and retain the most talented people from a variety of backgrounds perspectives and skills.
We therefore encourage applications from all genders races religions ages and sexual orientations as well as parents people living with disabilities and any other groups that could bring diverse perspectives to our business.
#LIHYBRID
Holman is a global automotive leader that serves both commercial and consumer clientsThe Holman Wayby always doing the right thing for our people our customers and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today Holman headquartered in Mount Laurel New Jersey is one of the largest familyowned automotive service organizations in North America with more than 6500 employees across North America the UK and Germany.
Holman delivers a unique range of automotivecentric services including industryleading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles Holman is continuouslyDriving Whats Right.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full-Time
