Applications Engineering Manager
Applications Engineering Manager
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
About Our Team
Chef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown AI has the potential to drive immense change. However we believe AIs biggest impact will be in the physical world given industries like manufacturing food and transportation represent 90 of global GDP. Were starting with food with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multiyear contracts with various large food companies and we are growing fast. Were backed by investors like Kleiner Perkins Construct Bloomberg BETA and Promus Ventures. We have a great team where you will be surrounded by talented engineers and tech leaders from companies like Cruise Zoox Google Verb Surgical Tesla Nuro Vicarious Amazon Robotics Strateos Built Robotics Facebook Plenty Yelp and Microsoft.
About the Role
Chef Robotics is seeking a strong leader to scale Chefs ability and capacity to successfully deploy robots to a growing number of customers. Application engineering at Chef includes early customer engagements qualification and requirements generation to ensure what we deliver meets customer expectations collaboration with engineering to test against those requirements managing complex deployments that meet timelines and through it all impressing our customers.
The job is to:
Build upon our existing processes to create a wellrunning deployment machine.
Create the management system tools and automation needed to ensure customer success.
Develop our teams ability to engage with prospective customers to understand their current manufacturing processes challenges and goals; and to understand their operations as well as they do.
Improve our customer operations through a deep technical and operational of both the Chef Robotics Systems and the customer operations.
This is both a handson and a management role. You will manage a team of application engineers and directly execute with customers.
You will be a key leader and critical to the companys success. You should have a successful track record of scaling customer deployments ideally robots in manufacturing or similar industries. You should have been the leader who delivered at scale and demonstrated customer success. You are passionate about robotics manufacturing automation and working with customers. You have a strong track record of successful customer engagements from presales engineering through deployment.
You know how to manage your time are selfdriven capable of figuring out what needs to be done scheduling and executing to customer needs. You know how to deal with difficult situations when customers are not satisfied when your company or product is challenged you know how to manage customer expectations and drive your companys organization to drive product or operational improvements.
Since we have customers across the US and Canada this job requires up to 33 travel. And since you will be the face of the company dealing directly with customers this position requires excellent communication necessary for developing and maintaining good internal and external relations. You should have excellent interpersonal communication skills with the ability to handle highstakes highpressure customer interactions professionally and engagingly.
You have the technical chops to lead an engineering team and to do your handson work. You should have done it before not just sat next to the guy who did it. You must be a selfstarter who can work effectively with others in a small highenergy team focused on results and hitting deadlines. You should have the following experience and skills
In this role you will:
- Engagement with the customers engineers and manufacturing leaders to model how the Chefs Robotics System would be built into the customer manufacturing line.
- Using these models to build an ROI case by quantifying the manufacturing process improvements that the robots can achieve.
- Work with Sales and Business Development to help close a customer addressing customer feature requests questions and technical risks and overall get buyin from a technology perspective.
- Build a deployment process and manage the deployments for each new customer.
- Lead the infield deployment of Chef Systems at customer sites through Site Acceptance Test.
- Once the system is deployed help lead customer success for that stakeholder so that they have a wonderful experience and buy more robots.
- Researching developing and modifying products to meet customers technical requirements and needs.
- Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
What You Bring:
- Proven track record of leading a successful deployment group at scale.
- Prior experience with at least one of the following areas: product engineering applications engineering solutions engineering sales engineering forward deployed engineering.
- BS MS in Computer Science Robotics Electrical Engineering Mechanical Engineering or a related field.
- Recognize communicate and properly document product issues complaints and improvements.
- Prefer experience in manufacturing automation or a similar industry.
$150000 $200000 a year
Chef is an earlystage startup where equity is a major part of the compensation package. As the company secures more capital we will gradually increase salary and cash compensation. The starting salary will depend on seniority.
In addition to salary and earlystage equity we offer a comprehensive benefits package that includes medical dental and vision insurance commuter benefits flexible paid time off (PTO) catered lunch and 401(k) matching.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color sex gender identity and expression sexual orientation national origin ancestry citizen status uniform service member and veteran status marital status age pregnancy status protected medical condition genetic information disability or any other protected status.
Multiple studies have found that a higher percentage of women and BIPOC candidates wont apply if they dont meet every listed qualification. Chef values candidates of all backgrounds. If you find yourself excited by our mission but you dont check every box in the description we encourage you to apply anyway!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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